Software Support
Job Description
Title: Software Support
Company Name: Cygnus Innovation Ltd.
Vacancy: 02
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Computer/ B.Sc in Computer Science
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support
Job Responsibilities:
∎ Provide software support to clients
∎ Provide Software Training to clients
∎ Regularly monitor customer satisfaction
∎ Manage and monitor software projects
∎ Actively participate in all aspects on installation, training, integration, configuration, and testing of software
∎ Provide Post Production support
∎ Collect requirement from clients, explain to development team and deliver the requirement back to client
∎ Maintain continuous communication with development team
∎ Manage team members
∎ Provide regular update to management regarding client status
∎ Provide regular update to support management about individual performance
Additional Requirements:
∎ Age 22 to 45 years
∎ Both males and females are allowed to apply
∎ Create database, Table and run Queries & triggers, Data backup and restore
∎ Should be smart, energetic with excellent interpersonal & communication skills in English & Bengali
∎ Good knowledge on Excel is a STRONG PLUS
∎ Knowledge of Bangladesh Financial and Capital Markets is a STRONG PLUS
∎ Knowledge on Financial Accounting is a STRONG PLUS
∎ Knowledge of Bangladesh Stock Market is a STRONG PLUS
∎ Document, assign, and monitor all projects issues to ensure clearance with minimal impact to project progress
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 9 Nov 2020
Company Information:
∎ 11 Oct 2020
∎ Cygnus Innovation Ltd.
∎ Address : House-C-39, 1st Floor, Block-C, Road-06, Niketon, Gulshan-1, Dhaka-1212.
∎ Web : www.cygnusinnovation.com
∎ Business : CYGNUS INNOVATION LTD. is one of the leading Information Technology Solution Companies in Bangladesh with a strong talented team that provides extensive range of products and services. It has built a reputation for innovation and delivering excellence in enterprise application development, with industry-specific software expertise in financial, real estate and medical sectors.
We offer comprehensive products and services, custom software and web solutions for businesses worldwide. With a rich experience of successful offshore & national engagements, we are committed to building long lasting strategic partnerships with our clients to ensure extremely competitive and affordable prices, timely delivery and measurable business results. We constantly focus on providing high quality products and services to meet the exacting requirements of our customers.
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 9th Nov 2020
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