Social Media Coordinator

Job Description

Title: Social Media Coordinator

Company Name: Shaatee

Vacancy: 1

Age: Na

Job Location: Sylhet

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): NGO, Market Research Firms, Direct Selling/Marketing Service Company, Advertising Technology (AdTech) Startup

• Master of Business Management (MBM)
• Diploma in Computer

• Bachelor’s degree in marketing, sales, or a related field

• 1 to 2 years
• The applicants should have experience in the following business area(s): NGO, Market Research Firms, Direct Selling/Marketing Service Company, Advertising Technology (AdTech) Startup

Education and Experience Requirements:

• 1-3 years’ experience with B2C social media, sales, marketing, or content development
• Direct experience using social media management tools (Hootsuite, Sprinklr)
• Experience with M
• icrosoft Office (Excel, Outlook)
• Strong copywriting and copy-editing skills
• Top-notch oral and verbal communication skills
• Impeccable time management skills with the ability to multitask
• Detail-oriented approach with ability to work under pressure to meet deadlines.
• MUST be skilled with Google Sheet & Excel.
• Remote Work Environment Expectations: In a remote work setup, employees MUST have a quiet environment suitable for conference calls and laptop operation. Professional conduct and work standards should be maintained as you would in an office environment to ensure effective remote work productivity, including the requirement to appear on video in a professional manner every working day.

• Social Media Coordinator Job Responsibilities:
• Develop, implement & maintain posting for all target Social Media platforms.
• Develop and create engaging content for social media platforms.
• Update Shaatee Website with product details & pictures.
• Assist in the creation and editing of written, video, and photo content.
• Maintain unified brand voice across different social media channels.
• Monitor social media channels for industry trends.
• Interact with users and respond to social media messages, inquiries, and comments.
• Assist with tracking, maintaining, and updating sales data (Sales, Shipping, Inventory)
• Handling urgent calls, emails, and messages, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Attend Shaatee events and produce live social media content.
• Review analytics and create reports on key metrics.
• Social Media Coordinator Qualifications / Skills:
• Passion for social media and proficiency with major social media platforms & tools.
• Proficiency with video and photo editing tools, digital media formats, and HTML.
• Experience & understanding of Marketing & Sales Co-ordination.
• Excellent social listening skills.
• Understanding of digital content & social media space.