Shift Manager ( Creme De La Creme Coffee)

Job Description

Title: Shift Manager ( Creme De La Creme Coffee)

Company Name: LaBella Resorts Limited

Vacancy: 02

Job Location: Dhaka (Mohakhali)

Employment Status: Full-time

Educational Requirements:
∎ HSC
∎ Skills Required: Customer Service, English speaking, Problem solving and decision making

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): Computer skill, Microsoft word and excel

Job Responsibilities:
∎ #First Priority - Customers:
∎ Immediately greet customers as they enter
∎ Engage customers before taking orders (i.e. “How are you today?”)
∎ Educate customers on menu items and answer any questions they ask
∎ Discern customer's preferences and make recommendations accordingly
∎ Take orders with attention to details (i.e. preferences of roast, dairy and syrup)
∎ Receive and process payments (cash and credit cards)
∎ Serve prepared food, like cookies, pastries and muffins
∎ Prepare and serve beverages following recipes
∎ #Second Priority - Between Customers:
∎ Set a positive tone and strong work ethic, leading by example
∎ Open and close the store (first and last person here)
∎ Keep your team moving and working, checking for quality and thoroughness
∎ Set up and complete roasting batches
∎ Manage syrup and caramel drizzle quantities and make as needed
∎ Manage storage areas and put away all deliveries when they arrive
∎ Count and close the cash drawer at night (when working a closing shift), bundle money in the safe for deposits.
∎ Notice if equipment operates properly and report any maintenance needs
∎ Comply with health and safety regulations
∎ Recommend new menu items and communicate customer feedback to Store Manager
∎ Keep the bar area clean
∎ Brew drip coffee as needed
∎ Maintain an empty dirty dish bin
∎ Wash and put away dishes in the kitchen
∎ Fill the drinking water container, mason cup tray, and buffet items
∎ Maintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs on the floor
∎ Maintain stock of syrups, bar fridge, pastries, bagged coffee and merchandise
∎ Maintain stock of clean mugs and plates
∎ Delegate and complete tasks on the checklist (for the appropriate shift) with initials by who did what task, working ahead to ensure completion before the shift is over. Stay until it is completed.
∎ Complete daily tasks as possible (first shift), and complete before end of day (second shift)
∎ If there is time and it is appropriate, complete items on the next shift's checklist

Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply

Salary: Tk. 15000 - 25000 (Monthly)

Compensation & Other Benefits:
∎ Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As Per Company Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Oct 2022

Company Information:
∎ 8 Oct 2022
∎ LaBella Resorts Limited
∎ Address : B-111(Civil House), Mosque Road, New DOHS, Mohakhali, Dhaka-1206.

Category: Hospitality/ Travel/ Tourism

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