Senior Visa Processing Officer

Job Description

Title: Senior Visa Processing Officer

Company Name: Overseas Study Helpline

Vacancy: 1

Age: Na

Job Location: Dhaka (Farmgate, Indira Road)

Salary: Tk. 20000 - 25000 (Monthly)

Experience: --

Published: 2026-09-23

Application Deadline: 2026-09-30

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

- Handle end-to-end visa processing for tourist, business, student, and other relevant visa categories.

- Process visa applications for European countries, including Schengen destinations.

- Review and verify clients' documents according to specific embassy/consulate requirements.

- Prepare and organize visa application forms, supporting documents, cover letters, financial documents, travel itineraries, hotel bookings, insurance, and other required paperwork.

- Provide accurate guidance to clients regarding visa requirements, documentation, procedures, and timelines.

- Schedule visa appointments and coordinate biometric and interview requirements where applicable.

- Maintain regular follow-up on submitted applications and provide clients with timely updates.

- Monitor changes in visa rules, documentation requirements, appointment procedures, and embassy policies.

- Identify documentation gaps or inconsistencies and advise clients on necessary corrections.

- Maintain accurate records of applications, client information, submission dates, and visa outcomes.

- Coordinate with embassies, consulates, VFS/TLS and other authorized visa application centers when required.

- Handle client queries professionally and maintain a high level of customer satisfaction.

- Maintain confidentiality and ensure proper handling of clients' personal and financial documents.

- Meet individual and team targets while maintaining accuracy and service quality.