Operation Coordinator

Job Description

Title: Operation Coordinator

Company Name: Cafe Sao Paulo

Vacancy: 1

Age: 35 to 50 years

Job Location: Dhaka (GULSHAN 2)

Salary: Negotiable

Experience:

• 8 to 15 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop

Published: 2026-09-22

Application Deadline: 2026-10-05

Education:

• Bachelor/Honors

• Bachelor’s / Master’s Degree or Diploma in Hotel Management, Hospitality Management, Business Administration, or a related field will be preferred.

• Relevant professional certifications or training in Restaurant Operations, Hospitality, or Food & Beverage Management will be an added advantage.

Requirements:

• 8 to 15 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop

Skills Required: Budget Management,Communication and interpersonal skill,Cost control,Customer Service Quality Control,Operational Management,Restaurant management,SOP setup and execution,Training & Development

Additional Requirements:

• Age 35 to 50 years
• Only Male

Responsibilities & Context:

Strategic & Operational Leadership

• Multi-Format Management: Oversees flagship outlets, express formats, and the coffee roastery, ensuring all units follow unified SOPs and brand standards.

• Scale & Readiness: Leads the operational planning for new outlet launches and develops "playbooks" to ensure the brand can scale efficiently.

Financial & Commercial Ownership

• P&L Accountability: Holds full responsibility for the bottom line, including budgeting, forecasting, and monthly variance analysis.

• Growth Drivers: Focused on increasing same-store sales, optimizing menu pricing, and identifying new revenue streams like B2B sales and coffee subscriptions.

• Cost Control: Manages the "Big Four" costs: food, labor, occupancy, and production, without sacrificing quality.

Specialized Value Chain Management

• Roastery Governance: Manages the technical and financial side of coffee production, focusing on roast consistency, green bean sourcing, and yield efficiency.

• Supply Chain & Quality: Partners with procurement to ensure inventory accuracy, waste reduction, and high-standard culinary governance (recipe standardization).

Experience & Brand Integrity

• Guest Journey: Maintains the "service rituals" and ambiance that define the brand, using guest feedback and audits to drive continuous improvement.

• Compliance: Ensures strict adherence to food safety, hygiene, and local regulatory requirements through structured internal audits.

People & Systems

• Leadership Development: Responsible for mentoring outlet managers and chefs, building a talent pipeline, and defining KPIs for the entire operations team.

• Data-Driven Governance: Uses POS and inventory systems to create performance dashboards and reports for the Board of Directors.

Job Other Benifits:

• Salary Review: Yearly
• Festival Bonus: 2

As per company policy

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Hospitality/ Travel/ Tourism