Senior Officer/ Coordinator, Programme

Job Description

Title: Senior Officer/ Coordinator, Programme

Company Name: Swisscontact Bangladesh

Vacancy: 1

Age: At least 25 years

Job Location: Dhaka

Salary: --

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): NGO

A bachelor’s degree in Economics/ Development Studies/ Business Administration/ Anthropology, Statistics, or any other relevant discipline

• At least 3 years
• The applicants should have experience in the following business area(s): NGO

• Age At least 25 years

Essential Skills and Values

• Ability to work productively in highly collaborative settings and work as a team player to motivate and pursue task.

• Demonstrate ability to manage complexity and to prioritize multiple tasks.

• Attention to detail and accuracy in data handling.

• Ability to communicate clearly with project beneficiaries and other target groups.

• Work with trustworthiness and integrity and is committed to Swisscontact`s core values.

• Demonstrate awareness and sensitivity to gender and diversity (including sensitivity towards Disabled People).

• Demonstrate curiosity to learn and acquire knowledge from vastly different sources.

• Must have superior English and Bangla writing skills.

• Willingness to travel on short notices for longer duration.

Required Qualifications and Experience

• At least 3 years of work experience in private sector development, Market Systems Development.

• Basic understanding of DCED standards for project review and Inclusive System Development /Market System Development approach for project monitoring.

• Basic understanding of RMG sector and ESG data source, data collection and validation processes and reporting standards (e.g., GRI, ESRS, IFRS, Higg FEM, buyer compliance standards).

• Hands on experience with dashboard, reporting, data analysis and visualisation tools (e.g., Excel, Google Sheets, Power BI, Tableau).

• Basic understanding of how SaaS products operate and digital product development lifecycle is preferred.

• Excellent working knowledge of computer applications like MS Office (Excel, Word, Outlook, Power Point).

• Ability to manage working relationship with diverse public and private stakeholders.

• Excellent analytical, decision making and problem-solving skills.

Background

Swisscontact was established in 1959 as an independent foundation by notable figures from the worlds of commerce and science in Switzerland. It is exclusively involved in international development co-operation and has been carrying out its own and mandated projects since 1961.

Swisscontact’s working principles include inclusive systems development, learning culture, evidence-based adaptive management, and engaging private sector. In addition, the organisation’s sustainable criteria comprise of gender equality and social inclusion, financial capability, environmental responsibility, and good governance.

Swisscontact is currently implementing the PROGRESS project, funded by the Embassies of Sweden and Switzerland. The project is addressing skills development and ESG compliance needs in the RMG sector in Bangladesh. It supports the RMG factories to skill and upskill their existing workers as well as improve their Environmental, Social, and Governance (ESG) standards. As part of the project's ESG interventions, a feasibility study and prototype were developed to assess market demand, technical requirements, and stakeholder needs for a digital ESG platform. Building on these insights, the TRACE (Technology for Responsible Accountability in Corporate ESG) initiative will run from January 2026 to December 2027.

The initiative will launch a commercially viable platform for Bangladesh's RMG sector to streamline ESG data management. By enabling real-time reporting and matchmaking, the platform aims to drive decarbonisation, strengthen social compliance, and enhance the industry’s global competitiveness and resilience.

Swisscontact is inviting applications from qualified candidates for the position of Senior Officer/ Coordinator, Programme. The incumbent will support the strategic planning, implementation, commercialisation, and long-term sustainability of TRACE, an ESG digital platform for the Ready-Made Garment (RMG) sector. The role will support Senior Manager, Programme in coordinating stakeholder engagement, partnership development, platform adoption, and programme delivery activities, while fostering collaboration among factories, brands, industry associations, technology partners, and other ecosystem actors.

Employment start: As soon as possible.

Contract duration: Initial contract of one year with the possibility of extension till the end of the project.

Place of work: Dhaka, Bangladesh with regular visits to field locations (Gazipur, Narayanganj and Chattogram).

Reports to: Senior Manager, Programme

Essential Functions and Responsibilities

• Assist the strategic planning and implementation of project interventions, including the development and refinement of ESG platform design, commercialisation plans, business model, services.
• Support in identifying and engaging factories, brands, and partners for platform beta testing and subscription.
• Coordinate the day-to-day implementation of programme activities and workstreams to ensure timely delivery of outputs, outcomes, and milestones.
• Maintain communication with partners to ensure timely participation and adoption of platform activities.
• Build and maintain strategic relationships with factories, brands, industry associations, financial institutions, technology providers, development partners, and other relevant stakeholders.
• Analyse ESG standards of different buyer groups and assess ESG data readiness, adoption barriers, and stakeholder needs among participating factories and partners, and support the design of targeted engagement and capacity-building interventions.
• Identify and engage potential users and partners to support platform adoption, beta testing, and commercialisation efforts.
• Support continuous product improvement by gathering user feedback, documenting adoption challenges, and facilitating communication between programme and digitalisation teams to ensure technical development aligns with user needs, business priorities, and commercialisation objectives.
• Coordinate stakeholder consultations, meetings, workshops, networking events, and partnership engagements, and maintain regular communication with stakeholders to foster collaboration and sustain engagement in TRACE activities.
• Develop partner engagement and communication materials, including presentations, pitch decks, concept notes, onboarding materials, briefing notes, and other strategic documents for internal and external audiences.
• Develop and maintain work plans, implementation schedules, activity trackers, and other programme management tools.
• Document programme progress, key achievements, stakeholder feedback, lessons learned, and strategic insights to support reporting, organizational learning, and continuous improvement.
• Monitor progress against programme milestones, targets, and key performance indicators; identify implementation challenges and recommend appropriate corrective actions to support adaptive programme management.
• Support procurement processes, consultant engagement, and contract management activities in accordance with organizational policies and procedures.
• Represent TRACE in technical discussions, stakeholder engagements, and other external platforms as required.
• Support change management activities under guidance of the Senior Manager, such as facilitating training sessions or capacity-building workshops.

Essential Skills and Values

• Ability to work productively in highly collaborative settings and work as a team player to motivate and pursue task.
• Demonstrate ability to manage complexity and to prioritize multiple tasks.
• Attention to detail and accuracy in data handling.
• Ability to communicate clearly with project beneficiaries and other target groups.
• Work with trustworthiness and integrity and is committed to Swisscontact's core values.
• Demonstrate awareness and sensitivity to gender and diversity (including sensitivity towards Disabled People).
• Demonstrate curiosity to learn and acquire knowledge from vastly different sources.
• Must have superior English and Bangla writing skills.
• Willingness to travel on short notices for longer duration.

Physical Demands

• Field visits play a large part in the incumbent’s activities; as such, it is expected that the incumbent is willing and able to take part in such activities as and when needed and sometimes within short notice.

Working Conditions and Environment

• This will be applicable according to the Swisscontact Bangladesh Business Administration Manual.