Senior Manager, Management Information System(MIS); Microfinance Programme

Job Description

Title: Senior Manager, Management Information System(MIS); Microfinance Programme

Company Name: BRAC

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

Bachelor’s degree in CSE or a relevant discipline from any recognized educational institution.

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

Additional Job Requirements

• Comprehensive understanding of clean code architecture (MVVM, Clean Architecture) and state management patterns specific to cross-platform frameworks (e.g., BLoC, Provider, Redux for Flutter/React Native).

• Deep knowledge of how cross-platform frameworks interact with native layers (iOS/Android), including the rendering engine, platform channels/bridges, and memory management lifecycles.

• Theoretical and practical knowledge of automated deployment pipelines (Jenkins, Bitrise, GitHub Actions), automated testing hierarchies (Unit vs. Widget vs. Integration), and version control strategies.

• Mastery of the Apple Human Interface Guidelines and Google Material Design principles, as well as the specific submission, review, and compliance policies for both the App Store and Play Store.

• Knowledge of secure coding practices (OWASP Mobile Top 10), data encryption, secure storage (Keychain/Keystore), and OAuth2/JWT authentication flows.

• Proficiency in writing high-quality code in cross-platform languages (Dart, JavaScript/TypeScript) and the ability to write/debug native code (Swift/Kotlin) when native bridges are required.

• Skill in using profiling tools (Flutter DevTools, Xcode Instruments, Android Profiler) to diagnose frame drops, memory leaks, and battery drain issues to ensure smooth performance.

• Ability to manage the full publishing process, including managing provisioning profiles, signing certificates, alpha/beta testing tracks (TestFlight, Play Console), and production rollouts.

• The ability to conduct effective code reviews, guide junior developers through complex debugging, and create documentation to standardize team development practices.

• Capability to seamlessly integrate complex third-party SDKs (Maps, Payments, Analytics) and RESTful APIs, handling edge cases like offline connectivity and data synchronization.

• Proactively identifying skill gaps in the team and fostering a culture of continuous learning and constructive feedback.

• Naturally inclined to enforce testing protocols and architectural integrity to prevent technical debt accumulation.

• The ability to translate technical constraints into business language for Product Managers and UI/UX designers, ensuring that features are both feasible and aligned with business goals.

• A systematic approach to troubleshooting; remaining calm under pressure when critical production crashes occur and logically isolating the root cause.

• The ability to balance immediate feature delivery (sprints) with long-term technical health (refactoring/maintenance), ensuring the app remains scalable as the user base grows.

Experience Requirements

• A minimum of 5 years of relevant experience is required; experience in mobile app development in the software/ ICT industry is preferred.

Microcredit Regulatory Authority (MRA) certificate number- 00488-00186-00065

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

BRAC Microfinance provides people who cannot access traditional financial banking services with access to a suite of financial services, including loans, savings and microinsurance. We provide an alternative to high-interest loans from informal lenders, supporting families to invest in income-generating activities, build assets, and reduce vulnerability to health shocks and natural disasters. Passionate about finance beyond formal banking systems? Join the BRAC Microfinance team to help build a more financially-inclusive society, where everyone can access finance when they need it - safely, responsibly and sustainably.

Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Job Purpose: The Senior Manager, Management Information System (MIS) is responsible for leading the digital adaptation of the Microfinance program by directing the end-to-end lifecycle of enterprise software and executing critical ecosystem integrations. By establishing seamless connectivity with MFS, Insurance, and Banking partners, this role drives the transition to a paperless economy and ensures the delivery of scalable, high-impact technical solutions that empower 8.2 million clients.

Key Responsibilities

• Lead and mentor a team of mobile app developers to ensure project delivery, team growth, and adherence to development best practices.
• Architect, design, and implement scalable, maintainable, and secure mobile applications using native and cross-platform frameworks (e.g., Flutter, React Native).
• Oversee end-to-end app development lifecycle including planning, coding, testing, deployment, and ongoing maintenance.
• Collaborate with cross-functional teams including Product, UI/UX, QA, and Backend Engineers to align feature development with business goals.
• Actively participate in hands-on development by writing clean, efficient, and modular code for both Android and iOS platforms.
• Define and enforce mobile development standards, design patterns, and state management practices (e.g., BLoC, Provider, Redux).
• Lead technical problem-solving and debugging, ensuring performance optimization across devices and platforms.
• Integrate RESTful APIs and third-party SDKs (e.g., Firebase, Analytics, Payment Gateways, Maps) to enhance app capabilities.
• Manage mobile app publishing process for Google Play Store and Apple App Store, including signing, version control, and compliance with guidelines.
• Ensure robust CI/CD pipelines, automated testing, and release management strategies for reliable deployments.
• Guide code reviews, promote secure coding practices, and implement unit, widget, and integration tests for high code quality.

SAFEGUARDING RESPONSIBILITIES

• Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Festival Bonus, Contributory Provident Fund, Gratuity, Performance Bonus, Health and Life Insurance, Maternity/ Paternity Leave, Wellness Centre Facility, Day Care Facility, and others as per policy.