Title: Senior Executive - Software Support
Company Name: Cygnus Innovation Ltd.
Vacancy: 02
Job Location: Dhaka Division
Employment Status: Full-time
Educational Requirements:
∎ B.Sc in Computer Science or BBA/ Accounting Graduates, In case of experience, education qualification will be relaxed.
Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support
∎ The applicants should have experience in the following business area(s):
Software Company
Job Responsibilities:
∎ Software Training to client
∎ Regularly monitor customer satisfaction, Manage and monitor software project.
∎ Actively participate in all aspects on installation, training, integration, configuration, and testing, Post Production support and Cut Over.
∎ Requirement collection from client
∎ Provide regular update to support management about his performance.
∎ Maintain continuous communication with development team
∎ Manage team members
Additional Requirements:
∎ Age 24 to 32 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s): knowledge on SQL Server/ Crystal Report
∎ Create database, Table and run Queries & triggers, Data backup and restore
∎ Should be smart, energetic with excellent interpersonal & communication skills in English & Bengali.
∎ Knowledge of Bangladesh Financial and Capital Markets is a STRONG PLUS.
∎ Knowledge on Financial Accounting is a STRONG PLUS
∎ Document, assign, and monitor all projects issues to ensure clearance with minimal impact to project progress.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus
∎ Yearly Bonus
∎ Provident Fund
Application Deadline: November 23, 2019
Company Information:
∎ Cygnus Innovation Ltd.
Category: IT/Telecommunication
Source: bdjobs.com