Senior Executive - Software Support
Job Description
Title: Senior Executive - Software Support
Company Name: Cygnus Innovation Ltd.
Vacancy: 02
Job Location: Dhaka Division
Employment Status: Full-time
Educational Requirements:
∎ B.Sc in Computer Science or BBA/ Accounting Graduates, In case of experience, education qualification will be relaxed.
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support
∎ The applicants should have experience in the following business area(s):
Software Company
Job Responsibilities:
∎ Software Training to client
∎ Regularly monitor customer satisfaction, Manage and monitor software project.
∎ Actively participate in all aspects on installation, training, integration, configuration, and testing, Post Production support and Cut Over.
∎ Requirement collection from client
∎ Provide regular update to support management about his performance.
∎ Maintain continuous communication with development team
∎ Manage team members
Additional Requirements:
∎ Age 22 to 36 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s): knowledge on SQL Server/ Crystal Report
∎ Create database, Table and run Queries & triggers, Data backup and restore
∎ Should be smart, energetic with excellent interpersonal & communication skills in English & Bengali.
∎ Knowledge of Bangladesh Financial and Capital Markets is a STRONG PLUS.
∎ Knowledge on Financial Accounting is a STRONG PLUS
∎ Document, assign, and monitor all projects issues to ensure clearance with minimal impact to project progress.
∎ Knowledge of Bangladesh Broker Market is a STRONG PLUS.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Festival Bonus
∎ Yearly Bonus
Application Deadline: April 17, 2020
Company Information:
∎ Cygnus Innovation Ltd.
∎ Business : CYGNUS INNOVATION LTD. is one of the leading Information Technology Solution Companies in Bangladesh with a strong talented team that provides extensive range of products and services. It has built a reputation for innovation and delivering excellence in enterprise application development, with industry-specific software expertise in financial, real estate and medical sectors.
We offer comprehensive products and services, custom software and web solutions for businesses worldwide. With a rich experience of successful offshore & national engagements, we are committed to building long lasting strategic partnerships with our clients to ensure extremely competitive and affordable prices, timely delivery and measurable business results. We constantly focus on providing high quality products and services to meet the exacting requirements of our customers.
Category: IT/Telecommunication
Source: bdjobs.com
Deadline Expired on 17th Apr 2020
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