Senior Executive - Customer Service
Job Description
Title: Senior Executive - Customer Service
Company Name: Montrims Limited
Vacancy: 10
Age: 22 to 40 years
Job Location: Gazipur
Salary: Tk. 30000 - 35000 (Monthly)
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Garments Accessories
Published: 2026-05-19
Application Deadline: 2026-06-05
Education:
- Bachelor/Honors
- Masters
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Garments Accessories
Skills Required: Customer Service,Handling Customers
Additional Requirements:
- Age 22 to 40 years
Responsibilities & Context:
Handle communication with international customers and global brands professionally.
Manage order follow-up from development to final shipment.
Coordinate with merchandising, production, planning, commercial, and logistics teams to ensure smooth execution.
Ensure timely updates to customers regarding order status, production progress, shipment schedules, and any potential issues.
Maintain strong relationships with existing clients and support business growth opportunities.
Prepare and maintain order-related reports, customer records, and shipment documentation.
Monitor customer requirements and ensure compliance with quality and delivery standards.
Resolve customer complaints or concerns efficiently and professionally.
Support management with customer meetings, presentations, and business correspondence.
Job Other Benifits:
- Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
On time Salary Payment
Earn Leave Encashment
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
