Restaurant Manager / Assistant Restaurant Manager
Job Description
Title: Restaurant Manager / Assistant Restaurant Manager
Company Name: Grand River VIew Hotel
Vacancy: Not specific
Job Location: Rajshahi
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Hotel Management or equivalent.
Job Context:
∎ Manages daily restaurant and banquets operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
∎ Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.
Job Responsibilities:
∎ Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
∎ Creates a positive team atmosphere among Team Members.
∎ Maintains records of staff periodic manner and operating costs.
∎ Provides feedback and training to the Team regularly.
∎ Understands building capability through Cross training
∎ Treats all Team Members fairly, with respect.
∎ Sets high standards for appropriate team behavior on shift.
∎ Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
∎ Handle guest complaints in restaurants.
∎ Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
∎ Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
∎ Check the quality of deliveries of fresh food and baked goods.
∎ Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
∎ Arrange for maintenance and repair of equipment and other services.
∎ Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
∎ Ensures new products are executed properly the following roll-out.
∎ Is capable of handling irate customers with a friendly/calm attitude.
∎ Ensures product quality and great service.
∎ Shows enthusiasm about guest within the restaurant.
∎ Is flexible in dealing with changes/problems (e.g., being short staffed).
∎ Has effectively forecasted restaurant needs.
∎ Shifts priorities and goals as work demands change.
∎ Priorities tasks effectively to ensure most important tasks are completed on time.
∎ Delegates and follow-up effectively.
∎ Taking Ownership of issues or tasks and also give detail update of the F&B manager and the General Manager.
∎ Seeks, listens and responds to Guest feedback.
∎ Coaches team on how to exceed Guest expectations.
∎ Does not blame others; takes accountability for problems.
∎ Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
∎ Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
∎ Proficiency in Point of sale ( POS ) software, inventory software, Restaurant guest satisfactory tracking software etc.
∎ Assist in planning regular and special event Menu.
Additional Requirements:
∎ Has effectively managed Team Members for 12+ months.
∎ Previous experience in similar Job role.
∎ Coached and improved performance of at least one poorly performing Team member/Manager.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 9 Oct 2023
Company Information:
∎ 9 Sep 2023
∎ Grand River VIew Hotel
Category: Hospitality/ Travel/ Tourism
:
Source: bdjobs.com
Deadline Expired on 9th Oct 2023
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