Relationship Officer/Manager – Priority Banking (JO – PO)

Job Description

Title: Relationship Officer/Manager – Priority Banking (JO – PO)

Company Name: NRB Bank PLC

Vacancy: --

Age: At most 40 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

Published: 2026-04-05

Application Deadline: 2026-04-25

Education:

MBA/Master’s/Graduation degree in any discipline

• Age At most 40 years

At least 5 years of experience in managing affluent customers preferred

Strong relationship and sales skills

Knowledge of retail and wealth products

Customer-centric approach

Communication and negotiation skills

Regulatory and compliance awareness

Key Responsibilities

1.       Portfolio Management & Growth: Manage assigned Priority customer portfolio, driving growth in deposits, investments, and lending products.

2.       Customer Relationship Management: Build and maintain strong relationships with affluent clients, providing personalized advisory and service.

3.       Liability & Asset Mobilization: Drive CASA, term deposits, and retail asset products (loans) to maximize portfolio value.

4.       Wealth & Cross-Sell Management: Promote investment products, bancassurance, cards, and other retail offerings to increase wallet share and fee income.

5.       Customer Acquisition: Acquire new Priority customers through referrals, networking, and targeted prospecting.

6.       Service Excellence: Ensure high-quality service delivery, quick turnaround time (TAT), and effective resolution of customer queries.

7.       Credit & Compliance Adherence: Ensure proper documentation, KYC/AML compliance, and alignment with Bangladesh Bank and internal policies.

8.       Portfolio Quality Management: Monitor customer accounts, ensure timely repayments (where applicable), and maintain portfolio quality.