Receptionist/Telephone Operator for deploying a reputed Foreign Bank.

Job Description

Title: Receptionist/Telephone Operator for deploying a reputed Foreign Bank.

Company Name: Multidrive Services Limited

Vacancy: --

Age: at least 22 years

Location: Dhaka

Salary: Tk. 25000 - 30000 (Monthly)

Experience:
∎ 2 to 5 years

Published: 14 Jan 2025

Education:
∎ Bachelor/Honors
∎ Education Minimum 4 Years of Graduation/ Masters from a reputed university

Requirements:

Additional Requirements:
∎ Age at least 22 years
∎ Excellent communication and interpersonal skills.
∎ Fluent in Spoken English and Bangla.
∎ Ability to promote a positive image of the bank.
∎ Proficient with Microsoft Office (MS-Word, Excel etc).
∎ Ability to maintain professionalism and tact in stressful situations.

Responsibilities & Context:
∎ Greet and welcome customers and potential customers and directs them to the appropriate bank staff.
∎ Notify appropriate staff when a visitor with an appointment arrives.Oversees and maintains waiting area.
∎ Answer customer questions and provides general information.Answer incoming domestic and foreign phone calls, transfers calls, and takes messages when necessary.
∎ Place outgoing calls, receive messages and deliver to concerned staff.
∎ Reporting of telephone equipment failure or service complaints and problems to the correct channel promptly.
∎ Maintain updated database/ directory of important telephone numbers such as Bangladesh bank individuals and embassies, foreign bodies, Ministry etc.
∎ Prepare appropriate records and reports as required.
∎ Processed and distribute incoming mail;
∎ prepares outgoing mail for pickup.
∎ Perform clerical and administrative services for bank staff as needed.
∎ Perform other related duties as assigned by management.

Compensation & Other Benefits:
∎ Weekly 2 holidays, Gratuity, Insurance
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Contractual

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Multidrive Services Limited
∎ 20/2 West Panthopath, North Dhanmondi, Dhaka-1205
∎ Outsourcing and Logistic Services

Address::
∎ 20/2 West Panthopath, North Dhanmondi, Dhaka-1205
∎ Outsourcing and Logistic Services

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 7 Feb 2025

Category: Bank/Non-Bank Fin. Institution