Receptionist
Job Description
Title: Receptionist
Company Name: Hotel White Stone
Vacancy: 1
Age: 18 to 35 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):Hotel
Published: 22 Aug 2024
Education:
∎ Bachelor of Commerce (BCom) in Accounting
Requirements:
Additional Requirements:
∎ Age 18 to 35 years
Responsibilities & Context:
∎ Greet, welcome, and check in new guests, Inform guests of policies during the check-in process
∎ Answer calls and direct calls to appropriate parties
∎ Relay information to guests, such as hotel rates, services, hours
∎ Make reservations, confirm reservations, and cancel reservations if needed
∎ Field guest requests and relay to appropriate parties
∎ Deliver room keys, give guests directions to their rooms
∎ Maintain records of guest room bookings, compute guests’ bills and post charges
∎ Accommodate guests with extra pillows, cots, toiletries
∎ Pick up mail, packages, and documents for guests
∎ Field guest requests both in-person and by phone
∎ Tell guests about local services, attractions, and dining options
∎ Create incident reports, daily activity logs, or other documents requested by management
∎ Help with administrative and clerical tasks as needed
∎ Help guests access the internet and WIFI
∎ Go over all guest payments and charges during check-in and check-out as needed
∎ Process credit cards and accept cash
∎ Tell housekeeping when clients vacate rooms
∎ Monitor guest’s visitors to the hotel
∎ Alert management of any wrongdoing or guest misconduct
∎ Report emergencies to the authorities
∎ Keep an orderly front desk and reception area
∎ Greet, welcome, and check in new guests, Inform guests of policies during the check-in process
∎ Answer calls and direct calls to appropriate parties
∎ Relay information to guests, such as hotel rates, services, hours
∎ Make reservations, confirm reservations, and cancel reservations if needed
∎ Field guest requests and relay to appropriate parties
∎ Deliver room keys, give guests directions to their rooms
∎ Maintain records of guest room bookings, compute guests’ bills and post charges
∎ Accommodate guests with extra pillows, cots, toiletries
∎ Pick up mail, packages, and documents for guests
∎ Field guest requests both in-person and by phone
∎ Tell guests about local services, attractions, and dining options
∎ Create incident reports, daily activity logs, or other documents requested by management
∎ Help with administrative and clerical tasks as needed
∎ Help guests access the internet and WIFI
∎ Go over all guest payments and charges during check-in and check-out as needed
∎ Process credit cards and accept cash
∎ Tell housekeeping when clients vacate rooms
∎ Monitor guest’s visitors to the hotel
∎ Alert management of any wrongdoing or guest misconduct
∎ Report emergencies to the authorities
∎ Keep an orderly front desk and reception area
Skills & Expertise:
Compensation & Other Benefits:
∎ Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka
Company Information:
∎ Hotel White Stone
∎ House#04, Road#19, Nikunja#02, Khilkhet, Dhaka-1229
∎ https://www.facebook.com/profile.php?id=1000639690
∎ A budget Hotel Comprises with High-end accommodations that offer guests a premium and upscale experience during their stay. The hotel’s architecture is a unique blend of modern and traditional elements. The hotel’s location is convenient for exploring the city.
Address::
∎ House#04, Road#19, Nikunja#02, Khilkhet, Dhaka-1229
∎ https://www.facebook.com/profile.php?id=1000639690
∎ A budget Hotel Comprises with High-end accommodations that offer guests a premium and upscale experience during their stay. The hotel’s architecture is a unique blend of modern and traditional elements. The hotel’s location is convenient for exploring the city.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Aug 2024
Category: Hospitality/ Travel/ Tourism
