Paid Internship as Call Center Agent
Job Description
Title: Paid Internship as Call Center Agent
Company Name: Talent Pro
Vacancy: --
Age: At least 25 years
Job Location: Dhaka (DOHS Banani)
Salary: Tk. 10000 (Monthly)
Experience:
Published: 2026-05-14
Application Deadline: 2026-05-29
Education:
- Bachelor of Arts (Pass)
Requirements:
Skills Required: Client Acquisition,Fluent in English,Outbound and Inbound Calls,Team Coordination,Telecommunication Products & Services
Additional Requirements:
- Age At least 25 years
Responsibilities & Context:
Key Responsibilities:
Handle inbound and outbound calls in a professional and courteous manner.
Respond to customer inquiries, complaints, and requests promptly and accurately.
Provide detailed information about products, services, or company policies.
Maintain accurate records of customer interactions in the CRM system.
Follow communication scripts and standard operating procedures (SOPs).
Escalate complex issues to the supervisor or relevant department when necessary.
Meet or exceed daily, weekly, and monthly performance targets (e.g., call volume,
response time, customer satisfaction).
Participate in training sessions to enhance product knowledge and communication
skills.
Maintain confidentiality and handle sensitive information responsibly.
Contribute to a positive team environment and support colleagues as needed.
Perform any other task assigned by management.
Job Other Benifits:
- Mobile bill,Weekly 2 holidays
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Afternoon Snacks
Other facilities as per company policy.
Employment Status: Internship
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
