Operations Manager

Job Description

Title: Operations Manager

Company Name: Sapphire Hotel and Resort

Vacancy: --

Age: Na

Job Location: Dhaka (Savar)

Salary: --

Experience: --

Published: 2026-06-13

Application Deadline: 2026-07-13

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Property Overview

SAPPHIRE HOTEL & RESORT LIMITED has entered a new era under new management. Through complete renovation, modernization, and facility upgrades, the property is being redefined to achieve a 4 Star standard. Focused on blending comfort, elegance, and innovation, every aspect — from rooms and dining to leisure and business facilities — is being enhanced for today’s discerning travelers. With excellence in service, modern amenities, and a customer-first approach, this Hotel is set to become a preferred choice for both business and leisure guests in the city.

Job Context

The Operations Manager holds overall responsibility for the hotel’s operations, with a primary focus on sales, marketing, branding, and corporate partnerships. This role ensures that strategic business plans, policies, and procedures are effectively implemented across all departments. As the leader of the management team, the General Manager is accountable for driving revenue growth, maintaining service excellence, enhancing brand value, and ensuring the hotel operates efficiently while delivering an exceptional guest experience.

Job Responsibilities

Provide overall leadership to drive hotel performance with a strong focus on sales, marketing, branding, and revenue growth.

Develop and oversee strategic business plans aligned with the hotel’s long-term vision and goals.

Ensure sales and marketing strategies are effectively executed to maximize occupancy, revenue, and market share

Monitor kitchen, cafe & restaurant overall management.

Establish periodical target for departments, monitor performance & guide teams to achieve results.

Build and nurture key client, corporate, and partner relationships to strengthen the hotel’s market position.

Lead initiatives for brand development, promotional campaigns & business growth opportunities.

Identify new markets, business segments & corporate partnerships to expand revenue streams.

Provide strategic direction for delivering exceptional guest experiences across all services & facilities.

Monitor industry trends and competitor activities to maintain a competitive advantage.

Oversee financial planning, forecasting, and reporting to ensure profitability and sustainable growth.

Guide department heads and ensure smooth coordination across all operational areas.

Represent the hotel to stakeholders, investors, and the wider community, ensuring alignment with corporate values and objectives.

Workplace

Work at Office / Work at Market

Job Location

Ashulia, Savar

• T/A,Mobile bill,Performance bonus
• Lunch Facilities: Full Subsidize

Unlimited Tea / Coffee in the office

Lucrative Sales Incentives & Other Benefits