Operational Head

Job Description

Title: Operational Head

Company Name: Euro Foods Group

Vacancy: 1

Age: At least 40 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Bakery (Cake, Biscuit, Bread)

• Master of Business Administration (MBA) in Management

• Relevant certifications in retail or operations management will be considered an advantage

• At least 5 years
• The applicants should have experience in the following business area(s): Bakery (Cake, Biscuit, Bread)

• Age At least 40 years

Experience Requirements:

• Minimum 5 years of experience in retail operations or store management

• At least 3 years in a leadership position managing multiple outlets

• Experience in grocery, food, or FMCG retail is highly preferred

Additional Requirements:

• Strong leadership, analytical, and organizational skills

• Excellent communication and team management capabilities

• Proficiency in Microsoft Office, ERP, and retail management systems

• Must be proactive, self-motivated, and results-driven

• Age preferably below 40 years

Masala Bazaar, a growing retail brand and a proud sister concern of Euro Foods Group, is seeking an experienced and driven Operational Head to oversee and optimize overall retail operations. The ideal candidate will be responsible for leading multiple store teams, streamlining operational processes, maintaining standards, and ensuring the achievement of business goals. This is a senior role requiring a blend of strategic leadership and hands-on execution.

Key Responsibilities:

• Oversee the end-to-end operations of all Masala Bazaar retail outlets

• Develop and implement standard operating procedures (SOPs) across all branches

• Ensure high-quality customer service and store performance through strong leadership

• Monitor sales targets, operational KPIs, and implement strategies to boost performance

• Supervise inventory control, stock management, and supply chain coordination

• Lead store expansion, renovation, and layout optimization projects

• Coordinate with the HR team for recruitment, training, and performance management

• Ensure compliance with health, safety, and food handling regulations

• Prepare and present operational reports to senior management

• Foster a culture of excellence, discipline, and teamwork across store teams

• Mobile bill,T/A
• Salary Review: Yearly
• Festival Bonus: 2

• Competitive salary package with performance-based bonuses

• Festival bonuses as per company policy

• Mobile and transport allowance

• Staff discount on Masala Bazaar products