Operation Manager (Café & Restaurant)
Job Description
Title: Operation Manager (Café & Restaurant)
Company Name: Mirsaige
Vacancy: 1
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Preferred Professional Certification: HORECA
∎ Training/Trade Course: NHTTI
∎ Skills Required: Floor/ Line Management, Good comunication skill, Operation Maintenance
Experience Requirements:
∎ 5 to 8 year(s)
∎ The applicants should have experience in the following area(s):
Restaurant and Cafeteria
∎ The applicants should have experience in the following business area(s):
Coffee Shop, Hotel, Restaurant
Job Responsibilities:
∎ A soon-to-be-launched Café SBU, where the operation manager will be responsible for overseeing the initial café setup, kitchen set up, team hiring, coordinating marketing tasks as well as regular day-to-day café operations based on necessity.
∎ Implement new company policies and procedures by developing plans and strategies including instructing staff to achieve café/restaurant goals.
∎ Oversee daily operations to ensure seamless service, maintaining the highest standards of quality, presentation, and guest satisfaction.
∎ Conduct regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
∎ Organize and supervise shifts. Appraise staff performance and provide feedback to improve productivity.
∎ Nurture a positive and inspiring work environment, motivating and coaching team members to deliver exceptional service.
∎ Manage inventory, control costs, and optimize resources to achieve financial targets.
∎ Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
∎ Establish café/ Restaurant policies and procedures, supervise cash handling and POS System.
∎ Foster strong relationships with suppliers, vendors, and partners to maintain a seamless supply chain
∎ Act as the face of the restaurant, engaging with guests, handling inquiries and feedback, and resolving any issues with professionalism and tact.
∎ Manage customer complaints and ensure that any issues are resolved in a timely and professional manner.
∎ Coordinate with the marketing team for developing and implementing marketing strategies to promote the restaurant and increase revenue.
∎ Perform other duties as assigned by the Management.
Additional Requirements:
∎ Age 28 to 38 years
∎ Experience in Café & Restaurant Management.
∎ Familiar with POS systems, MS Office, Property management systems, Inventory Management Systems, etc.
∎ Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
∎ Strong organizational and problem-solving skills.
∎ Ability to work under pressure in a fast-paced environment.
∎ A passion for delivering exceptional customer service.
∎ Knowledge of food and beverage operations, including inventory management, cost controls, and health and safety regulations.
Salary:
∎ Tk. 40000 - 50000 (Monthly)
∎ (Negotiable based on Experience)
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Meal accessibility
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 7 Jun 2023
Company Information:
∎ 22 May 2023
∎ Mirsaige
∎ Address : Plot- 30 (Level-6), Gareeb-e-Nawaz Avenue, Sector- 13, Uttara, Dhaka 1230
∎ Web : mirsaige-bd.com
Category: Production/Operation
:
Source: bdjobs.com
Deadline Expired on 7th Jun 2023
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