OPD Assistant

Job Description

Title: OPD Assistant

Company Name: Sara Hospital

Vacancy: --

Age: 20 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• SSC

• At least 2 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• Age 20 to 35 years

Patient Reception and Registration

• Welcome and guide patients and visitors.

• Collect and verify patient information.

• Register new patients and update existing records in the hospital management system.

• Schedule appointments and manage the outpatient queue.

Coordination and Communication

• Coordinate with doctors, nurses, and administrative staff to ensure smooth patient flow.

• Inform patients about wait times, procedures, and any required documentation.

• Respond to patient inquiries in person or over the phone.

Documentation and Records Management

• Maintain and organize patient records, prescriptions, and reports.

• Assist with filing, scanning, and retrieving documents.

• Ensure confidentiality and accuracy in handling medical records.

Assisting in Clinical Procedures

• Prepare consultation rooms for doctors.

• Help in basic clinical tasks like measuring vital signs (if trained).

• Assist patients in moving to and from examination rooms.

Billing and Payments

• Assist in generating bills for outpatient services.

• Handle cash and digital payments, and issue receipts.

• Coordinate with the billing department for insurance claims if applicable.

Inventory and Supplies

• Monitor and restock consultation room supplies like forms, gloves, and stationery.

• Report any shortages or issues to the administration.

Hygiene and Safety

• Ensure cleanliness and sanitation of waiting and consultation areas.

• Follow hospital safety and infection control protocols.

Reporting and Compliance

• Prepare daily reports on patient visits and services rendered.

• Comply with hospital policies and medical ethics standards.

• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

As per company policy.