Officer/Sr. Officer-Welfare and Counseling

Job Description

Title: Officer/Sr. Officer-Welfare and Counseling

Company Name: DISHANG GROUP

Vacancy: 1

Age: 28 to 34 years

Job Location: Gazipur (Gazipur Sadar)

Salary: Negotiable

Experience:

• 4 to 6 years
• The applicants should have experience in the following business area(s): Garments

• Masters
• Bachelor of Business Administration (BBA)
• Bachelor of Business Studies (BBS)
• Master of Business Studies (MBS)
• Bachelor/Honors

• 4 to 6 years
• The applicants should have experience in the following business area(s): Garments

• Age 28 to 34 years
• Only Female

Job Context:

We, JIN HONG GARMENTS LTD, a sister concern of DISHANG GROUP (China’s largest manufacturer and exporter of apparel and textiles), are looking for a dynamic and dedicated Sr. Officer/Officer – Welfare & Counseling. In this role, you will play a vital part in maintaining employee welfare, strengthening communication, and fostering a harmonious relationship between management and workers.

Job Responsibilities:

• Receive worker complaints, grievances, and counseling issues on a daily basis.

• Conduct one-to-one counseling with workers regarding absenteeism, low performance, family issues, harassment, conflict, stress, and disciplinary concerns.

• Maintain regular communication between workers and management to ensure a positive industrial relationship.

• Assist in resolving disputes between workers and supervisors, line chiefs, and management.

• Support and monitor the Trade Union, Safety Committee, Anti-Harassment Committee, and Grievance Committee.

• Ensure workers are informed about:

  • Leave rules

  • Maternity benefits

  • Attendance and overtime policy

  • Salary and benefits

  • Service rules and grievance procedure

• Monitor worker welfare facilities such as canteen, toilet, drinking water, child care room, first aid, prayer room, transport, dormitory, and hygiene condition.

• Conduct regular floor visits and identify worker dissatisfaction, safety concerns, or compliance gaps.

• Handle female worker issues confidentially, including harassment, maternity, childcare, and health-related concerns.

• Coordinate with HR, Compliance, Medical Centre, and Admin regarding worker support and corrective actions.

• Conduct awareness sessions and training on:

  • Workplace behavior

  • Harassment prevention

  • Health & hygiene

  • Fire and emergency awareness

  • Worker rights and responsibilities

• Maintain the following records and registers:

  • Worker grievance register

  • Counseling register

  • Harassment complaint register

  • Follow-up action register

  • Welfare activity report

• Prepare weekly and monthly MIS/report for management regarding:

  • Number of complaints received

  • Resolved vs pending cases

  • Counseling sessions conducted

  • Major worker concerns and recommendations

• Support all buyer, social, and compliance audits by presenting welfare-related documents and demonstrating effective grievance handling.

• Carry out any other welfare, counseling, or compliance-related duties assigned by management.

• Mobile bill,Performance bonus
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Competitive Remuneration package

• On time salary in bank

• Yearly performance based increment