Officer / Senior Officer, E- Commerce

Job Description

Title: Officer / Senior Officer, E- Commerce

Company Name: Agrivita Bangladesh Ltd.

Vacancy: --

Age: At least 24 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG)

• Bachelor of Business Administration (BBA) in Marketing

• Candidates having a masters and professional course such as: PGDSCM, Digital Marketing, SEO etc certification will get advantage.

• At least 2 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG)

• Age At least 24 years
• Only Male

Job Summary:

We are seeking a dynamic and motivated Officer/Senior Officer, (In-Charge), E-commerce to lead and oversee the company`s e-commerce operations. The ideal candidate will be responsible for developing and managing our online sales platforms, enhancing customer experience, driving sales performance, and ensuring operational excellence. This is an excellent opportunity for a forward-thinking individual passionate about e-commerce growth and development.

Key Responsibilities:

• Develop and implement e-commerce strategies to optimize sales and customer engagement.

• Oversee the day-to-day operations of the e-commerce platform, including order processing, inventory management, and timely delivery coordination.

• Collaborate with cross-functional teams such as marketing, logistics, and customer service to ensure seamless integration and execution of e-commerce initiatives.

• Monitor website performance, user experience, and key metrics, making necessary adjustments for continuous improvement.

• Analyze sales data, market trends, and customer feedback to identify opportunities and implement strategies for growth.

• Manage online marketing campaigns, promotions, and product listings to maximize visibility and sales conversion rates.

• Ensure compliance with all e-commerce legal and regulatory requirements.

• Resolve customer queries and complaints promptly, maintaining a high standard of customer service.

• Propose and manage budgets for e-commerce operations and related projects.

• Stay up-to-date with industry trends, emerging technologies, and competitors` activities to remain competitive.