"Officer" Customer Service Department.

Job Description

Title: "Officer" Customer Service Department.

Company Name: Mainetti (Bangladesh) Pvt. Ltd

Vacancy: 1

Age: 22 to 35 years

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Garments Accessories

Published: 24 Feb 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 35 years

Responsibilities & Context:
∎ Acts as the primary point of contact for customers, addressing inquiries, Order follow up.
∎ Resolving complaints and ensuring customer satisfaction through effective communication and problem-solving skills, often interacting with customers via phone, email.
∎ All kind of reporting base on account follow-up. Communication with Global office along with attend all kinds of inquiries from them.
∎ Acts as the primary point of contact for customers, addressing inquiries, Order follow up.
∎ Resolving complaints and ensuring customer satisfaction through effective communication and problem-solving skills, often interacting with customers via phone, email.
∎ All kind of reporting base on account follow-up. Communication with Global office along with attend all kinds of inquiries from them.

Skills & Expertise:

Compensation & Other Benefits:
∎ Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Company provides long time service benefits.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Mainetti (Bangladesh) Pvt. Ltd
∎ Plot: 129-131, DEPZ, Ganakbari, Ashulia, Savar, Dhaka
∎ Mainetti | Innovation and Sustainable Solutions for Global Retailers and Brand.

For sixty years, Mainetti has been a trusted partner to the world’s most respected and well-known retail and apparel brands. Our 6,000 employees in 90 locations on 6 continents come to work every day with a mission to deliver innovative and sustainable solutions for our customers. As the largest hanger company in the world, the name Mainetti is synonymous with superior quality and exceptional service. Mainetti pioneered garment hanger reuse and recycling, introducing sustainability practices that continue to lead the industry.

Mainetti (Bangladesh) Pvt. Ltd is a multi-national company under the global network of Mainetti. The company established with largest production unit of Hanger to fulfil the demand from Bangladesh and Global market.

Address::
∎ Plot: 129-131, DEPZ, Ganakbari, Ashulia, Savar, Dhaka
∎ Mainetti | Innovation and Sustainable Solutions for Global Retailers and Brand.For sixty years, Mainetti has been a trusted partner to the world’s most respected and well-known retail and apparel brands. Our 6,000 employees in 90 locations on 6 continents come to work every day with a mission to deliver innovative and sustainable solutions for our customers. As the largest hanger company in the world, the name Mainetti is synonymous with superior quality and exceptional service. Mainetti pioneered garment hanger reuse and recycling, introducing sustainability practices that continue to lead the industry.Mainetti (Bangladesh) Pvt. Ltd is a multi-national company under the global network of Mainetti. The company established with largest production unit of Hanger to fulfil the demand from Bangladesh and Global market.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 7 Mar 2025

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 11.86%
University of Dhaka 4.24%
Daffodil International University (DIU) 4.24%
Jahangirnagar University 2.54%
Sonargaon University 2.54%
Tejgaon College 2.54%
Green University of Bangladesh 2.54%
Jagannath University 1.69%
Bangladesh University of Business and Technology 1.69%
Uttara University 1.69%

Interested By Age Range

Age Range Percentage (%)
20-30 70.34%
31-35 28.81%
36-40 0.85%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 16.10%
20K-30K 53.39%
30K-40K 22.88%
40K-50K 6.78%
50K+ 0.85%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 11.02%
0.1 - 1 years 0.85%
1.1 - 3 years 28.81%
3.1 - 5 years 17.80%
5+ years 41.53%

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