Showroom Manager

Job Description

Title: Showroom Manager

Company Name: Energy+ Electric & Electronics Pvt. Ltd.

Vacancy: 02

Age: 35 to 45 years

Job Location: Dhaka (Uttara)

Salary: Negotiable

Experience:

• At least 10 years
• The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances

• Bachelor/Honors

• At least 10 years
• The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances

• Age 35 to 45 years
• Only Male

1. Showroom Operations

• Manage and supervise the overall day-to-day activities of the showroom.

• Ensure the showroom is clean, organized, attractive, and properly maintained.

• Ensure all lighting products are properly displayed, labeled, and operational where required.

• Maintain proper showroom discipline and ensure company policies are followed.

2. Sales & Target Achievement

• Achieve monthly and yearly sales targets assigned by management.

• Monitor daily sales performance and take necessary action to improve sales.

• Promote company products and introduce customers to suitable lighting solutions.

• Follow up with prospective customers and pending sales opportunities.

• Prepare and submit daily, weekly, and monthly sales reports.

3. Customer Service

• Ensure excellent customer service and maintain good relationships with customers.

• Understand customer requirements and recommend appropriate lighting products.

• Handle customer complaints and coordinate with relevant departments for proper resolution.

• Ensure customers receive accurate information regarding product specifications, prices, warranty, and delivery.

4. Staff Supervision

• Supervise showroom sales executives, salesmen, technicians, and other assigned staff.

• Allocate daily responsibilities and monitor employee performance.

• Ensure staff attendance, punctuality, dress code, grooming, and professional behavior.

• Provide guidance and basic product knowledge training to showroom employees.

• Report employee performance, disciplinary issues, and attendance concerns to management/HR.

5. Inventory & Product Management

• Monitor showroom stock and coordinate with the warehouse/store department for stock replenishment.

• Ensure proper recording of product movement, sales, returns, and damaged products.

• Conduct regular physical stock checking and report discrepancies to management.

• Ensure fast-moving and newly launched products receive proper display and promotion.

6. Product Knowledge & Display

• Maintain updated knowledge of the company's lighting products, specifications, applications, and prices.

• Ensure products are displayed according to company guidelines.

• Keep product catalogs, price lists, brochures, and promotional materials updated.

• Ensure display lights and demonstration products remain functional.

7. Coordination & Reporting

• Coordinate with Sales, Warehouse, Accounts, Marketing, Service, and other departments.

• Coordinate product delivery and customer requirements when necessary.

• Maintain proper records of sales, customer orders, complaints, and showroom activities.

• Submit regular reports to the reporting manager and management.

8. Cash & Documentation Control

• Ensure proper handling and documentation of sales-related transactions, invoices, quotations, and receipts.

• Coordinate with the Accounts Department regarding payments, outstanding amounts, and related issues.

• Ensure company assets, documents, samples, and showroom materials are properly secured.

9. Compliance & Safety

• Ensure compliance with company rules, policies, and procedures.

• Maintain proper safety standards within the showroom.

• Ensure electrical displays and lighting installations are safe and properly maintained.

• Immediately report any accident, damage, loss, or safety issue to management.

As per company policy.