Officer-Customer Care cum Front Desk(Contractual)
Job Description
Title: Officer-Customer Care cum Front Desk(Contractual)
Company Name: Suguna Foods Bangladesh Pvt. Ltd.
Vacancy: --
Age: At least 26 years
Job Location: Dhaka (Uttara Sector 13)
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Group of Companies
Published: 2025-10-13
Application Deadline: 2025-10-26
Education:
Bachelor’s or Master’s degree in any discipline.
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Group of Companies
Skills Required: Client Service,Customer query management,Front Desk Management
Additional Requirements:
- Age At least 26 years
Must have excellent interpersonal and communication skills.
Multitasking and ability to work under pressure.
Must have good skill in MS Office (specially Excel and Word).
Female applicants are encouraged to apply.
Responsibilities & Context:
Manage inbound and outbound customer calls in a very professional manner.
Identify customer needs, analyze the information and provide satisfactory solutions.
Build sustainable relationship and engage customer effectively.
Be ready to sell products when the opportunity arises.
Answer inquiries by sharing required information politely.
Keep record of all conversations in the call center database.
Greet and welcome guests/visitors/employees in person or on telephone.
Direct and guide visitors to the appropriate employees of the office.
Answer, screen and forward incoming phone calls.
Ensure reception area is tidy and presentable.
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily courier documents.
Job Other Benifits:
Festival Bonus
Mobile Bill
TA DA
Weekly Holidays-Friday, Alternate Saturdays
Other benefits as per company policy.
Employment Status: Contractual
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.03% |
| University of Dhaka | 4.22% |
| Daffodil International University (DIU) | 3.17% |
| Uttara University | 2.37% |
| Bangladesh Open University | 1.85% |
| Dhaka College | 1.32% |
| Govt. Eden Mohila College | 1.06% |
| Dhaka International University | 1.06% |
| North South University | 1.06% |
| University of Chittagong | 1.06% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 65.44% |
| 31-35 | 21.90% |
| 36-40 | 6.60% |
| 40+ | 3.69% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 31.48% |
| 20K-30K | 55.82% |
| 30K-40K | 10.32% |
| 40K-50K | 1.06% |
| 50K+ | 1.32% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 20.84% |
| 0.1 - 1 years | 12.40% |
| 1.1 - 3 years | 23.22% |
| 3.1 - 5 years | 15.83% |
| 5+ years | 27.70% |
