Officer, CLM
Job Description
Title: Officer, CLM
Company Name: bKash Ltd.
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Banks, Telecommunication, IT Enabled Service, Multinational Companies, Financial Technology (Fintech) Startup
Published: 2025-11-26
Application Deadline: 2025-12-10
Education:
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Banks, Telecommunication, IT Enabled Service, Multinational Companies, Financial Technology (Fintech) Startup
Skills Required: Customer Management,Data Analyst,MS Excel,Tableau
Additional Requirements:
● Strong analytical and data interpretation skills.
● Proficiency in MS Excel, PowerPoint, Tableau, and visualization tools.
● Knowledge of MFS products and services preferred.
● Strong interpersonal communication skills.
● Ability to listen, understand, and engage effectively with groups and individuals.
● Self-starter with eagerness to learn customer behavior.
Responsibilities & Context:
● A degree in BBA/BTM/Statistics/CSE from a reputed university
● Regularly monitor active base, retention, churn, and win-back performance.
● Develop segmentation approaches to enable proactive customer actions.
●Execute, track and refine end-to-end campaign rollout operations.
●Use analytics and customer profiles to support campaign design.
● Evaluate campaign performance, replicate successful models and maintain a structured repository.
●Identify opportunities (“white spots”) to increase customer stickiness and engagement.
●Contribute to projects and initiatives that support faster campaign go-to-market.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 12.48% |
| University of Dhaka | 4.32% |
| Jagannath University | 2.62% |
| Jahangirnagar University | 2.46% |
| University of Chittagong | 1.95% |
| Daffodil International University (DIU) | 1.79% |
| North South University | 1.79% |
| East West University | 1.56% |
| Bangladesh University of Professionals | 1.28% |
| American International University Bangladesh (AIUB) | 1.22% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 62.43% |
| 31-35 | 28.33% |
| 36-40 | 6.49% |
| 40+ | 2.25% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 7.82% |
| 20K-30K | 39.06% |
| 30K-40K | 28.26% |
| 40K-50K | 13.28% |
| 50K+ | 11.59% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 18.17% |
| 0.1 - 1 years | 11.00% |
| 1.1 - 3 years | 25.51% |
| 3.1 - 5 years | 17.96% |
| 5+ years | 27.36% |
