Office Assistant
Job Description
Title: Office Assistant
Company Name: Alllandlordcertificates
Vacancy: 3
Age: Na
Job Location: Khulna
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Telecommunication, Electronic Equipment/Home Appliances, Electric Wire/Cable, Gas, Fire Fighting and Safety
Published: 2025-09-20
Application Deadline: 2025-09-30
Education:
- Diploma in Electrical
- Bachelor in Engineering (BEngg) in Electrical & Electronic Engineering
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Telecommunication, Electronic Equipment/Home Appliances, Electric Wire/Cable, Gas, Fire Fighting and Safety
Skills Required: Electric Maintaining,Electrical Maintanance,Electrical technician,Electrical/ Electronics,Fire Protection and Detection System,Fire Safety,Fire safety Management,Fire Safety Training
Additional Requirements:
Responsibilities & Context:
We are seeking a proactive and organized Office Assistant to join our growing team and support customer orders, documentation, and day-to-day business operations.
Key Responsibilities:
As an Office Assistant, you will play a crucial role in ensuring smooth operations and excellent customer service. Your responsibilities will include:
Respond to inquiries via phone, email, and WhatsApp.
Handle booking requests and explain services (EICR, Gas Safety, EPC, Fire Certificates, etc.).
Follow up with customers regarding appointments, payments, and renewals.
Coordinate and schedule inspections with engineers.
Track the status of certificates and ensure timely delivery.
Prepare and issue property safety certificates (EICR, Gas Safety, EPC, Fire Certificates).
Maintain accurate digital records and files.
Assist with invoicing and payment follow-ups.
Data entry and updating internal systems.
Coordinate with engineers/inspectors for job details.
Generate weekly reports on orders, completed jobs, and customer satisfaction.
Send reminders for certificate renewals.
Handle complaints or corrections professionally.
Collect and manage customer feedback/reviews.
Requirements:
Education: Diploma/BSC (Hon’s) in Electrical or equivalent (essential – must understand technical terms).
Experience: Previous office/admin/customer service experience preferred.
Skills:
Excellent communication skills in English (written & spoken).
Basic technical knowledge of electrical and property safety (circuit breakers, EICR, fire alarms, etc.).
Proficiency in MS Office, email handling, and WhatsApp/CRM tools.
Strong organizational and multitasking ability.
Attention to detail and reliability.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
