UK Customer Support (Night Shift)

Job Description

Title: UK Customer Support (Night Shift)

Company Name: Euro Foods Group

Vacancy: 3

Age: Na

Job Location: Dhaka (Uttara)

Salary: Tk. 25000 - 28000 (Monthly)

Experience:

Published: 2026-02-03

Application Deadline: 2026-02-28

Education:

Requirements:

Skills Required:

Additional Requirements:

Responsibilities & Context:

Preferred:

• IELTS

• A or O Level

• English speakers

Role description:

• Oversee inbound and outbound call management, ensuring high-quality service.

• Accurately process customer orders and update the system in real time.

• Offer information on menus, offers, delivery times, and promotions.

• Recommend additional products or services to enhance customer experience.

• Provide support to UK and international clients via calls, emails, and live chats.

• Maintain and update customer records with precision.

• Follow company guidelines, compliance standards, and quality procedures.

• Work closely with the team to resolve queries and ensure smooth operation