Microsoft 365 Administrator

Job Description

Title: Microsoft 365 Administrator

Company Name: Alesha Tech Ltd

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's Degree in any discipline

Experience Requirements:
∎ At least 3 year(s)

Job Responsibilities:
∎ Administer Microsoft 365 tenant by creating, updating, and removing users, groups, permissions, and software licenses assignments.
∎ Provides direct technical support, diagnostics, problem resolutions, integration, and systems maintenance of the Office 365 environment.
∎ Administration and support for Office 365, Microsoft Teams, Microsoft Exchange Online and SharePoint Online, OneDrive, etc.
∎ Administer Microsoft Endpoint Manager Security and Compliance tool for mobile device management.
∎ Priorities support and maintenance tasks in order to meet service level expectations.
∎ Provide implementation, troubleshooting, maintenance, and monitoring support.
∎ Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after hours (on a rotating basis).
∎ Support issues related to group mailboxes and distribution lists to include designating an end-user(s) as the group mailbox owner.
∎ Manage and operate email routing devices and services.
∎ Perform day-to-day management and administration for Exchange Online system within an Office 365 hybrid/cloud environment.
∎ Manage, maintain, and troubleshoot email retentions systems.
∎ Manage roles and services, user permissions, email queues, and dynamic distribution groups.
∎ Implementation of Exchange PowerShell to fulfill automation tasks.
∎ Performs root cause analysis to quickly recover from service interruptions, connectivity, mail flow, and to prevent recurring problems; troubleshoots email authentication to detect email spoofing.
∎ To be responsible for the day-to-day delivery of support to the organization and act as the first point of contact for all Office 365 end-users.
∎ Clearly communicate with all relevant stakeholders affected by any task in a timely, professional manner as per SLA.

Additional Requirements:
∎ 3+ Years of Experiences as Office 365 Administration including Exchange Online, SharePoint Online, MS Teams, Yammer and Groups.
∎ Possess strong technical knowledge of Exchange Online and its core services and underlying Office365 infrastructure.
∎ Possess strong technical knowledge of Microsoft 365 collaboration infrastructure.
∎ Microsoft Windows Desktop Operating Systems and Microsoft Office Suite
∎ Microsoft Windows Server (including Active Directory/DNS/Group Policy, etc
∎ Microsoft Azure Platform and Exchange Server.
∎ Excellent Networking skills (DNS, DHCP, TCP/IP, Firewalls, switch management).
∎ Good working knowledge of Cloud computing environments (eg AWS, Azure).
∎ Microsoft operating system qualification(s) MCP, with a good working knowledge of server & desktop operating systems.
∎ Working knowledge of data storage systems, data backup and restoration methods, email filtering and anti-virus/security products.
∎ SQL Database knowledge.
∎ Highly proactive with a can-do approach.
∎ Excellent written and verbal communications skills.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Competitive Salary
∎ Mobile Bill and Data Package
∎ Fantastic working environment
∎ Indoor Sports Zone & Gym
∎ Alesha Tech Limited is committed to achieving workforce diversity in terms of gender, ethnicity and culture. Individuals from minority groups, indigenous groups and people living with disabilities are equally encouraged to apply.

Job Source: Online Job Posting.

Application Deadline: 21 Sep 2021

Company Information:
∎ 23 Aug 2021
∎ Alesha Tech Ltd

Category: IT/Telecommunication

: Interested candidates are requested to Apply Online or send your CV to [email protected] (Subject Line: Microsoft 365 Administrator)