Manager/Sr. Manager-Tele Sales (Night Shift)

Job Description

Title: Manager/Sr. Manager-Tele Sales (Night Shift)

Company Name: Shera International Limited

Vacancy: --

Age: At least 25 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 4 to 8 years
• The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, BPO/ Data Entry Firm, Call Center, Educational Technology (Edtech) Startup

• Bachelor of Arts (BA)
• Master of Arts (MA)
• Master of Business Administration (MBA)

• 4 to 8 years
• The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, BPO/ Data Entry Firm, Call Center, Educational Technology (Edtech) Startup

• Age At least 25 years

• Proven experience managing a 50+ sales team.

• 5+ years of Sales experience, 2+ years in a leadership role.

• Managing remote/international teams is a plus.

• Strong background in tele-sales / international sales / BPO.

• Skilled in sales coaching & revenue scaling.

• Night shift experience preferred.

• Work hours: Dhaka night shift (aligned with US EST business hours)

• Lead, mentor, and scale a high-performing tele-sales team serving US clients.

• Drive daily, weekly, and monthly sales targets with clear accountability.

• Monitor team KPIs, including conversion rate, talk time, pipeline health, and revenue.

• Act as a sales coach and mentor, not just a manager.

• Conduct regular training, call audits, and performance feedback sessions.

• Develop structured coaching plans to improve underperformers.

• Own end-to-end sales funnel: lead allocation → conversion → closure

• Ensure consistent achievement of revenue targets and growth metrics.

• Identify gaps and implement strategies to improve conversion rates.

• Design and optimize sales scripts, workflows, and pitch strategies.

• Work closely with marketing and operations for lead quality and campaign alignment.

• Implement data-driven decision-making using CRM and performance dashboards.

• Maintain discipline, attendance, and productivity standards in night shift operations.

• Ensure proper follow-ups, CRM updates, and reporting structures.

• Handle escalations and support the team in closing high-value deals

• Weekly 2 holidays,Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Competitive salary + attractive incentives.

• Structured onboarding and leadership training.

• Career growth to Senior Leadership roles in an MNC.

• Exposure to international markets.