Title: Asst. Manager/Deputy Manager – IT Infrastructure & Security
Company Name: Shera International Limited
Vacancy: --
Age: At least 26 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP)
Microsoft Certified (Windows Server / Azure)
CompTIA Network+CompTIA
Security+Fortinet NSESophos Certified Engineer
VMware Certified Professional (VCP)ITIL Foundation
Certified Ethical Hacker (CEH)
Experience in enterprise infrastructure management, server administration, firewall management, and IT security is highly preferred.
Experience in managing multi-location IT operations will be an added advantage.
Manage and maintain the organization's overall IT infrastructure, ensuring maximum system availability and operational efficiency.
Administer Windows/Linux servers, virtualization platforms, and cloud-based infrastructure services.
Design, configure, and maintain LAN, WAN, Wi-Fi, VPN, and enterprise network environments.
Configure, monitor, and maintain firewalls, routers, switches, and other network security appliances.
Perform firmware upgrades, security patch management, and infrastructure updates to ensure system integrity.
Implement and enforce information security policies, cybersecurity controls, and access management practices.
Monitor network performance, troubleshoot infrastructure issues, and ensure business continuity through proactive maintenance.
Plan, build, deploy, and maintain physical and virtual servers, storage solutions, and backup systems.
Develop, implement, and regularly test backup, disaster recovery, and business continuity procedures.
Install, configure, upgrade, and troubleshoot desktops, laptops, printers, scanners, biometric devices, CCTV systems, and other IT equipment.
Provide advanced technical support for hardware, software, network, and system-related issues across the organization.
Maintain and manage Microsoft 365, Google Workspace, email systems, and enterprise collaboration platforms.
Manage the complete lifecycle of IT assets, including procurement, inventory, allocation, maintenance, warranty tracking, and disposal.
Maintain accurate records of IT hardware, software licenses, network diagrams, infrastructure documentation, and system configurations.
Identify IT hardware and software requirements and coordinate procurement in accordance with organizational policies and budgets.
Evaluate, recommend, and implement new technologies to improve operational efficiency, security, and scalability.
Coordinate with internet service providers, software vendors, hardware suppliers, and third-party service providers to ensure uninterrupted IT services.
Ensure compliance with organizational IT policies, security standards, software licensing, and regulatory requirements.
Monitor cybersecurity threats, investigate security incidents, and implement corrective and preventive actions.
Prepare periodic reports on IT infrastructure performance, asset utilization, security status, and ongoing technology initiatives.
Lead or support IT infrastructure expansion, digital transformation, and technology implementation projects as assigned.
Manage the procurement, licensing, implementation, maintenance, renewal, and vendor support of all third-party software and enterprise applications.
Perform any other IT infrastructure, information security, or technology-related responsibilities assigned by management.
Be part of a fast-growing, diversified business group with operations across Education, EdTech, Study Abroad, Media, Business Services, and international ventures.
Enjoy a competitive compensation package with performance-based incentives and a comprehensive employee benefits program.
Work in a collaborative, high-performance, and professional environment that values integrity, innovation, and teamwork.
Collaborate with experienced leadership and cross-functional teams on impactful projects across multiple business units.
Gain exposure to diverse industries, modern technologies, enterprise systems, and best practices while contributing to the organization's digital transformation.
Accelerate your career in an organization that recognizes performance, encourages continuous learning, and provides opportunities for professional growth and leadership development.