Executive - IT

Job Description

Title: Executive - IT

Company Name: SEBPO

Vacancy: 02

Age: At least 22 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2026-08-23

Application Deadline: 2026-09-22

Education:

Requirements:

Skills Required:

Additional Requirements:

• Age At least 22 years

• Provide corrective and preventive support services related to IT and cybersecurity.

• Offer first-level support and services for all software applications and SaaS platforms.

• Deliver first and second-level support and services for the portfolio of computing devices and infrastructure, including:

• i. Computing Devices: Desktops, Laptops, Tablets, and Mobile Devices operating on MAC, Windows, Linux, Android, and other platforms.

• ii. Office Equipment: Printers, Scanners, Projectors, Access Control Systems, etc.

• iii. Network Equipment & Internet Connectivity: Modems, Cabling, Routers, Switches, Next Generation Firewalls, Access Points, Wi-Fi Networks, etc. 

• iv. Power: UPS, AVR, and other power-related equipment.

• Ensure support for managing endpoint security, including XDR and tools for remote workers.

• Assist in remediating vulnerabilities and managing patches as per reports and plans.

• Participate in periodic ISO & SOC audits and client compliance programs. Contribute to the preparation of related reports and maintain audit logs as per guidelines.

• Support IT inventory management and contribute to decision-making regarding device replacements and spare parts procurement.

• Collaborate in both functional and cross-functional projects.

• Maintain internal knowledge documents and actively participate in knowledge-sharing sessions with colleagues and peers.

• Cultivate and maintain relationships with relevant suppliers and stakeholders.