Title: Core Network (IMS) Engineer
Company Name: ZTE Corporation
Vacancy: 2
Age: At least 23 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Senior Technical Support Engineer (Core Network vIMS)
1.Responsible for post-deployment maintenance activities of business products, including project implementation, commissioning, upgrades, troubleshooting, network optimization, and network planning;
2.Conduct regional customer technical training, and gather feedback on product performance, quality issues, and service standards;
3.Manage product project acceptance, network optimization, service activation, routine operations and maintenance, as well as initial and final acceptance processes;
4.Track and escalate equipment issues, resolve complex technical problems, and collect and organize technical information;
5.Oversee and enhance the capabilities of regional outsourcing partners;
6.Collaborate with pre-sales teams to identify new business opportunities and improve customer satisfaction;
7.Proficiency in English is required;
Position Qualification:
1. BSc in EEE/CSE or relevant subject from reputed University.
2. Totally over 2 years experience of Core Network vIMS.