Manager, Trade Operations
Job Description
Title: Manager, Trade Operations
Company Name: BRAC Bank PLC
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience:
- 6 to 10 years
- The applicants should have experience in the following business area(s): Banks
Published: 2025-12-22
Application Deadline: 2025-12-28
Education: Bachelor’s/Master’s degree from a reputed university with satisfactory academic record. A degree in Business Administration, Economics, Bank Management or related field is preferred.
Requirements:
- 6 to 10 years
- The applicants should have experience in the following business area(s): Banks
Skills Required:
Additional Requirements:
Minimum 6-10 years’ experience in a Bank or Non-Bank Financial Institution.
Sound Banking knowledge in Import, Export & Bank Guarantee Transactions.
Good computer skills (MS Word, MS XL, Power point).
Trade certifications will be an added advantage.
Good interpersonal and communication skills.
Positive and energetic.
Customer-centric, self-motivated, a team player, and capable of meeting deadlines.
Responsibilities & Context:
BRAC Bank PLC is a full-service private commercial bank in Bangladesh, aiming to become the most trusted, innovative and inclusive bank, driven by purpose and powered by people. It plays a pivotal role in shaping the country's financial future, with a clear focus on sustainability. With the highest market capitalization, the highest international shareholding and the country’s best credit rating, the bank leads the Bangladesh banking industry in key financial metrics. BRAC Bank is considered the standard bearer of good governance, ethics and values-based banking. BRAC Bank today serves as a trusted partner for individuals and businesses across every segment of the economy - Small & Medium Enterprises (SME), Corporate & Institutional and Retail Banking.
BRAC Bank seeks an ambitious, intelligent, purpose-driven, and enthusiastic individual for the following position in its Operations Division:
Manager, Trade Operations
Job Grade: SPO
KEY RESPONSIBILITIES:
- Acting as the primary point of contact for Trade Operations related issues for both internal and external stakeholders.
- Providing prompt response to incoming query/mail that is initiated by internal/external stakeholders and allocated the transaction to the concerned processing team.
- Monitoring and following up on end-to-end transaction flow for Service Level Agreement adherence and improving Turn Around Time.
- Notifying the Priority Trade clients of transaction completion through mail.
- Resolving client inquiries, complaints, and escalations to concern Relationship Managers /Transaction Banking Team for any exception.
- Providing necessary registers, updates, and data as required by clients and relationship units.
- Providing proactive support, advisory services and guidance to clients on trade-related matters.
- Regular client visits along with Relationship/ Transaction Banking team for service requirements, feedback, and advisory services for any complex/customized transactions.
- Collaborating with internal departments to address client needs effectively.
- Maintain daily transaction log and circulate the delayed transactions processing/client query at the day-end to concern relationship team and TD team.
- Acting as Trade Transaction Owner for end-to-end transactions for priority target clients.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
