Manager - Ticketing & Reservation

Job Description

Title: Manager - Ticketing & Reservation

Company Name: Swiss Tex Ltd.

Vacancy: Not specific

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, Management, team work

Job Responsibilities:
∎ • The applicants should have experience for Air Ticketing & Reservations on Amadeus, Galileo & Saber GDS/ VRS system,
∎ • IATA and BSP Payment knowledge is a must.
∎ • Should be Familiar with Re-Issue, Re-Validation, and Refund and up gradation.
∎ • Experience in web based airlines reservation systems.
∎ • Keep up to date information about airline rules & policies and ADM policies.
∎ • Experience of booking hotels & transfers.
∎ • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
∎ • Provide visa related information to applicants.
∎ • Obtaining information from clients and making travel arrangements as per their specifications.
∎ • Designing cost-effective travel packages that suit clients' needs and budgets.
∎ • Explaining flight, transportation, and accommodation options to clients.
∎ • Making recommendations regarding travel safety, visas, and immunizations.
∎ • Updating and recording all client information on the database.
∎ • Booking excursions, flights, and hotels, as well as arranging transport according to client specifications.
∎ • Negotiating the best rates with hotels, rental companies, tour guides, and restaurants.
∎ • Answering all clients' questions and addressing complaints in a timely manner.
∎ • Conducting research, which may include visiting hotels, resorts, and restaurants.
∎ • Maintaining a high degree of professionalism and maintaining client confidentiality.

Additional Requirements:
∎ Age 30 to 50 years
∎ Only males are allowed to apply
∎ Skills Required: Visa Processing, IATA, Visa Processing, GDS etc.
∎ At least 8/10Years’ experience required.
∎ Training on travel and tourism
∎ Good command on email correspondence and writing/speaking in English.
∎ Capable to work on multi sector Itineraries.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 8 Aug 2022

Company Information:
∎ 25 Jul 2022
∎ Swiss Tex Ltd.
∎ Address : House # 56, Road # 11, Block # F, Level: 5-7, Banani, Dhaka-1213, Bangladesh.
∎ Web : www.swisstexgroup.com

Category: Hospitality/ Travel/ Tourism

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