Manager, Project Management Lead, Financial Application; Microfinance Programme

Job Description

Title: Manager, Project Management Lead, Financial Application; Microfinance Programme

Company Name: BRAC

Vacancy: --

Age: At least 23 years

Job Location: Dhaka

Salary: --

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Healthcare/Lifestyle product, Healthcare Startup

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Healthcare/Lifestyle product, Healthcare Startup

• Age At least 23 years

Additional Job Requirements:

Strong understanding of financial applications, Core Banking Systems (CBS), Microfinance ERP modules, and business processes.

Sound knowledge of business analysis, Business Requirement Specifications (BRS), Software Development Life Cycle (SDLC), and Agile, Scrum, or Waterfall methodologies.

Good understanding of User Acceptance Testing (UAT), test case design, defect management, and release processes.

Familiarity with microfinance regulations, data security standards, and operational compliance.

Ability to gather and translate business requirements into practical technology solutions.

Strong stakeholder, vendor, and Service Level Agreement (SLA) management skills.

Proven ability to analyze business processes, identify system improvement opportunities, and manage change requests.

Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.

Strong project management, problem-solving, and decision-making abilities.

Results-oriented with the ability to deliver projects within timelines and manage competing priorities.

Strategic mindset with the ability to align technology solutions with business objectives.

User-focused approach with a willingness to engage with field teams and drive continuous system improvement.

Educational Requirements: Bachelor's in CSE or equivalent from any reputed educational institute.

Experience Requirements: Minimum of 3 years of relevant experience, with hands-on experience in Project Management, Business Analysis, or Software Development/ Financial Applications/ Core Banking or Insurance systems.

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

BRAC Microfinance provides people who cannot access traditional financial banking services with access to a suite of financial services, including loans, savings and microinsurance. We provide an alternative to high-interest loans from informal lenders, supporting families to invest in income-generating activities, build assets, and reduce vulnerability to health shocks and natural disasters. Passionate about finance beyond formal banking systems? Join the BRAC Microfinance team to help build a more financially-inclusive society, where everyone can access finance when they need it - safely, responsibly and sustainably.

Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Job Purpose: The role is responsible for managing the end-to-end delivery of financial applications and microfinance ERP modules to align technical deployment with core business objectives. This role orchestrates requirement gathering, prioritizes change requests, and leads user acceptance testing (UAT) to ensure stable, high-quality product launches. Acting as a critical bridge between cross-functional stakeholders, operations, and external vendors, the Manager ensures all project lifecycles are executed efficiently within defined budgets, compliance frameworks, and SLA targets to drive continuous operational improvement.

Key Responsibilities:

• Manage end-to-end requirements gathering sessions with cross-functional stakeholders; analyze, translate, and document comprehensive business requirements specifications (BRS) in strict alignment with the financial application’s architecture, design policies, and compliance procedures.

• Facilitate cross-functional collaboration to manage expectations, reconcile conflicting requirements, and ensure a unified understanding of project specifications among business, operations, and technical teams.

• Evaluate, negotiate, and prioritize Change Requests (CRs) in collaboration with internal stakeholders and external vendors, balancing business value, operational urgency, and program strategic needs.

• Drive the development, implementation, and deployment lifecycles of new financial products and services; conduct regular progress follow-ups with technical teams and vendors to ensure on-time delivery.

• Establish frameworks for, coordinate, and execute User Acceptance Testing (UAT) with relevant business units to ensure deliverables meet quality standards and functional specifications prior to production deployment.

• Engage with the Operations team post-deployment to capture user feedback, monitor product performance, and participate in field visits to assess real-world application usability and identify areas for optimization.

• Oversee the creation, maintenance, and distribution of comprehensive product documentation, user manuals, strategy frameworks, and compliance guidelines to foster institutional knowledge sharing.

• Assist senior leadership in defining the product strategy, deployment platforms, and technical architecture for microfinance and core banking ERP modules.

• Ensure all project deliverables comply with established Service Level Agreements (SLAs), budgetary constraints, and key performance indicators (KPIs); manage risk escalation and problem-resolution processes effectively

Safeguarding Responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the program’s goals of safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Festival Bonus, Contributory Provident Fund, Gratuity, Performance Bonus, Health and Life Insurance, Maternity/ Paternity Leave, Wellness Centre Facility, Day Care Facility, and others as per policy.