Manager, Merchant Business Support, Commercial Operation

Job Description

Title: Manager, Merchant Business Support, Commercial Operation

Company Name: bKash Ltd.

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum Bachelor's degree from reputed business school
∎ BBA/MBA from a reputed University
∎ Skills Required: Negotiation Skills, Proactive, Problem solving and decision making, Relationship Management/ Key Account Management

Experience Requirements:
∎ At least 4 year(s)

Job Responsibilities:
∎ ? Identify and plan the business support requirement of merchant business.
∎ ? Monitor/track the business requirements status and ensure on time execution.
∎ ? Manage customer complaints related to merchant business and drive solution.
∎ ? Channel Dispute Management.
∎ ? Monitor the channel performance and identify & plan for development initiatives.
∎ ? Plan & drive digitization initiatives to increase operational efficiency.
∎ ? Cross-functional stakeholder management.

Additional Requirements:
∎ Age at least 27 years
∎ At least a Bachelor's degree
∎ Experience: 5 - 6 years' experience in similar field
∎ Other Requirements: Technical knowledge: Advanced Excel, Microsoft Access, PowerPoint

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 May 2023

Company Information:
∎ 21 May 2023
∎ bKash Ltd.
∎ Address : Shadhinata Tower, 1, Bir Sreshtha Shaheed Jahangir Gate, Dhaka Cantonment, Dhaka-1206
∎ Web : www.bkash.com
∎ Business : Mobile financial service

Category: Bank/Non-Bank Fin. Institution

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Interested By University

University Percentage (%)
National University 12.69%
University of Dhaka 6.58%
North South University 4.01%
Jagannath University 3.11%
Independent University, Bangladesh 2.45%
BRAC University 2.27%
East West University 2.21%
Southeast University 1.92%
American International University-Bangladesh 1.92%
University of Chittagong 1.86%

Interested By Age Range

Age Range Percentage (%)
20-30 36.09%
31-35 37.58%
36-40 15.50%
40+ 8.62%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 6.11%
20K-30K 20.05%
30K-40K 18.22%
40K-50K 12.47%
50K+ 43.15%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 7.60%
0.1 - 1 years 4.13%
1.1 - 3 years 11.55%
3.1 - 5 years 17.95%
5+ years 58.77%

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