Manager (Air Ticketing & Reservation)

Job Description

Title: Manager (Air Ticketing & Reservation)

Company Name: Fly Trip Overseas Ltd.

Vacancy: 1

Age: 30 to 40 years

Location: Dhaka (Uttara)

Minimum Salary: Negotiable

Experience:
∎ At least 5 years
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent

Published: 29 Jun 2025

Education:
∎ Bachelor/Honors in any discipline
∎ Bachelor’s Degree From an accredited university in Business Administration, Marketing or related major
∎ Bachelor’s Degree From an accredited university in Business Administration, Marketing or related major

Requirements:

Additional Requirements:
∎ Age 30 to 40 years
∎ All GDS, NDC, LCC and OTA ticketing operations managers will handle airline ticketing and reservations, all airline communications, IATA payments, Overall Travel agency management.
∎ Strong ability to organize effectively, delegate responsibility, solves problems quickly and communicates clearly.
∎ Leadership skill, including the ability to manage time effectively and handle both internal and external conflicts.
∎ Meticulous attention to detail.
∎ Excellent analytical and communication skills, both verbal and written, and ability to direct the actions of others
∎ Self-motivated with the ability to work in a team and independently.
∎ Decision making ability and leadership skills.
∎ Skills:

Responsibilities & Context:
∎ Report to : Managing Director
∎ We are currently seeking an experienced, dedicated and results-driven manager, air ticketing & reservation with a wealth of industry knowledge to lead the sales, marketing, PR communications for our company and scale revenue to the next level.
∎ Airline Ticketing & reservation (Domestic, International & Umrah), Creating PNR, Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus), NDC, LLC, OTA Fare computation, Products Knowledge, Customer Service, Processes cancellations, void and modifications refund of reservations.
∎ Sell Tickets and Reservation.
∎ Market Visit, Client hunt, Creating market opportunity.
∎ Monitor & follow-up the individual, monthly, quarterly and yearly sales target
∎ Provide periodic air product training to sales department to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible.
∎ Participate in post tour review meetings.
∎ Relationship Maintain with Airlines & GDS personnel, OTA.
∎ Monitor market fares verses air add on charts and recommend changes as necessary from published fares, group fares, fare sales, web , low-cost carriers, airline contracts and consolidators.
∎ Stay informed of regulatory and security issues and escalate where necessary.
∎ Sorting out issues that may increase bookings or reservations.
∎ Manage Daily Official Works, Making invoices & maintaining ticketing and visa-related accounts.
∎ Manage corporate clients through emails and other ways of communication.
∎ Must remain updated on Airline/Travel notices and circulars and update the reservation team, sales team, and other accordingly.
∎ All other duties as directed by the Higher Management.
∎ Report to : Managing Director
∎ Position Summary:
∎ We are currently seeking an experienced, dedicated and results-driven manager, air ticketing & reservation with a wealth of industry knowledge to lead the sales, marketing, PR communications for our company and scale revenue to the next level.
∎ Duties and Responsibilities:
∎ Airline Ticketing & reservation (Domestic, International & Umrah), Creating PNR, Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus), NDC, LLC, OTA Fare computation, Products Knowledge, Customer Service, Processes cancellations, void and modifications refund of reservations.
∎ Sell Tickets and Reservation.
∎ Market Visit, Client hunt, Creating market opportunity.
∎ Monitor & follow-up the individual, monthly, quarterly and yearly sales target
∎ Provide periodic air product training to sales department to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible.
∎ Participate in post tour review meetings.
∎ Relationship Maintain with Airlines & GDS personnel, OTA.
∎ Monitor market fares verses air add on charts and recommend changes as necessary from published fares, group fares, fare sales, web , low-cost carriers, airline contracts and consolidators.
∎ Stay informed of regulatory and security issues and escalate where necessary.
∎ Sorting out issues that may increase bookings or reservations.
∎ Manage Daily Official Works, Making invoices & maintaining ticketing and visa-related accounts.
∎ Manage corporate clients through emails and other ways of communication.
∎ Must remain updated on Airline/Travel notices and circulars and update the reservation team, sales team, and other accordingly.
∎ All other duties as directed by the Higher Management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As Per Company Policy

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Uttara)

Company Information:
∎ Fly Trip Overseas Ltd.
∎ Uttara, Dhaka-1230
www.flytripoverseas.com
∎ Travel Agency for Air Ticketing, Marketing and Hotel Reservation

Address::
∎ Uttara, Dhaka-1230
∎ www.flytripoverseas.com
∎ Travel Agency for Air Ticketing, Marketing and Hotel Reservation

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 9 Jul 2025

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 10.00%
American International University Bangladesh (AIUB) 3.00%
University of Dhaka 3.00%
Stamford University Bangladesh 2.00%
Uttara University 2.00%
Northern University Bangladesh 2.00%
Green University of Bangladesh 2.00%
World University of Bangladesh 2.00%
Bangladesh University of Business and Technology 2.00%
Jagannath University 2.00%

Interested By Age Range

Age Range Percentage (%)
20-30 51.00%
31-35 27.00%
36-40 9.00%
40+ 13.00%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 18.00%
20K-30K 33.00%
30K-40K 30.00%
40K-50K 9.00%
50K+ 10.00%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 12.00%
0.1 - 1 years 5.00%
1.1 - 3 years 16.00%
3.1 - 5 years 18.00%
5+ years 49.00%

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