Maintenance Engineer (realme Brand)

Job Description

Title: Maintenance Engineer (realme Brand)

Company Name: BENLI ELECTRONIC ENTERPRISE CO. LTD.

Vacancy: 10

Age: 23 to 30 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At most 2 years
• The applicants should have experience in the following business area(s): Telecommunication
• Freshers are also encouraged to apply.

• Bachelor in Engineering (BEngg)
• Diploma in Engineering

• At most 2 years
• The applicants should have experience in the following business area(s): Telecommunication
• Freshers are also encouraged to apply.

• Age 23 to 30 years

·Require Experience in the mobile repair sector
·Only males are highly encouraged to apply.
·Good Interpersonal & Communication Skill

·Responsible for Handset fault finding, repairing and servicing.

·Provide Hardware repair and software support to customers.

·Achieve the monthly handset repair target.

·Communicate with customers to give updates on their handsets.

·Maintain RCSM online system for repair work as well as other online-based support systems.

·Give quality feedback on problematic phones.

·Process Smartphones level base repair, i.e. L1, L2. Also, perform troubleshooting and maintain documentation of all failures.

·Receive and understand the customer's handset problem.

·Maintain strictly the service center 6S modality and the company's other standards.

·Assists in service center maintenance to ensure a clean and healthy environment.

·Willing to work under pressure as well as in the holidays if needed.

·Other duties as assigned by management.