Junior Executive/Executive (Hotline)
Job Description
Title: Junior Executive/Executive (Hotline)
Company Name: Star Tech & Engineering Ltd.
Vacancy: 05
Age: 23 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 2 to 3 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies, Call Center
- Freshers are also encouraged to apply.
Published: 2025-11-15
Application Deadline: 2025-12-15
Education:
- Bachelor/Honors
- Completed Bachelor's Degree from any reputed University.
Requirements:
- 2 to 3 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies, Call Center
- Freshers are also encouraged to apply.
Skills Required: Creative Thinking and Multitasking,good listening skill,IT Knowledge,Microsoft Excel,Verbal Communication,willing to work under pressure and meet dead lines
Additional Requirements:
- Age 23 to 30 years
Strong sense of professionalism and brand representation.
Ability to work under deadlines and manage multiple projects simultaneously.
Adaptability to changing content strategies and emerging technologies.
Team collaboration and cross-departmental communication skills.
Analytical mindset with the ability to assess audience engagement and improve content performance.
Self-motivated, proactive, and detail-oriented approach to work.
Openness to feedback and continuous learning to enhance presentation and creative quality.
Responsibilities & Context:
Job Context:
Star Tech Ltd., is expanding its Customer Support Team and seeking five (5) Junior Executive/Executive – Hotline professionals to manage inbound/ outbound calls, address customer queries, and confirm online and retail orders while ensuring superior service quality.
Job Responsibilities:
- Tackle hotline calls professionally.
- Address customer queries and complaints while providing top-notch product information with a positive attitude.
- Maintain meticulous records of all complaints and requests.
- Confirm online orders efficiently.
Job Other Benifits:
Lunch fully subsidizes
Festival Bonus: 2
Salary Review: Yearly
Leave Encashment
Leave Facilities: Earn Leave, Casual Leave, Sick Leave, Maternity Leave, Paternity Leave, Hajj Leave, Umrah Leave
Mobile Bill allowance
TA/DA (As per policy)
Group Life & Health Insurance (As per policy)
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.73% |
| Daffodil International University (DIU) | 4.29% |
| East West University | 2.41% |
| Jahangirnagar University | 2.10% |
| American International University Bangladesh (AIUB) | 1.95% |
| Jagannath University | 1.91% |
| University of Dhaka | 1.88% |
| Green University of Bangladesh | 1.88% |
| Southeast University | 1.76% |
| North South University | 1.57% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 86.49% |
| 31-35 | 11.21% |
| 36-40 | 1.15% |
| 40+ | 0.34% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 29.27% |
| 20K-30K | 57.62% |
| 30K-40K | 10.61% |
| 40K-50K | 1.76% |
| 50K+ | 0.73% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 29.66% |
| 0.1 - 1 years | 13.66% |
| 1.1 - 3 years | 26.14% |
| 3.1 - 5 years | 15.50% |
| 5+ years | 15.04% |
