Junior Executive, Sales & Customer Care

Job Description

Title: Junior Executive, Sales & Customer Care

Company Name: Online Tech Academy

Vacancy: --

Location: Dhaka

Salary: Tk. 15000 - 20000 (Monthly)

Experience:
∎ At least 1 year

Published: 7 Jan 2025

Education:
∎ Graduate Degree from any reputed university with a good academic background.
∎ Graduate Degree from any reputed university with a good academic background.

Requirements:

Additional Requirements:
∎ 1 year of experience in the relevant field will get you preference.
∎ Freshers are also highly encouraged.
∎ Having experience in E-Commerce platforms will get a preference
∎ A team worker who believes in team commitment
∎ Excellent proficiency in MS Office applications must.
∎ Honest, Smart, and energetic in any atmosphere
∎ Setting a mind to listen to customer inquiries properly and provide prompt resolution
∎ Good English Typing speed & negotiation skills is a must.
∎ Must have the willingness to learn, vast communication, problem-solving nature & leadership skills
∎ 1 year of experience in the relevant field will get you preference.
∎ Freshers are also highly encouraged.
∎ Having experience in E-Commerce platforms will get a preference
∎ A team worker who believes in team commitment
∎ Excellent proficiency in MS Office applications must.
∎ Honest, Smart, and energetic in any atmosphere
∎ Setting a mind to listen to customer inquiries properly and provide prompt resolution
∎ Good English Typing speed & negotiation skills is a must.
∎ Must have the willingness to learn, vast communication, problem-solving nature & leadership skills

Responsibilities & Context:
∎ Build and maintain strong professional relationships with customers, ensuring high satisfaction levels.
∎ Handle inbound and outbound customer calls with proficiency.
∎ Manage official Facebook pages, gather leads, and maintain updated records and reports.
∎ Address customer complaints promptly and escalate issues to superiors when necessary.
∎ Collaborate with colleagues to deliver fast and professional support.
∎ Take on additional tasks assigned by management as required.
∎ Identify sales opportunities, evaluate customer needs, and pursue leads via calls, messages, and social media.
∎ Respond to inquiries, record sales data, and monitor performance to meet or exceed targets.
∎ Company Overview: Online Tech Academy (OTA) is an EdTech company focusing on creating new digital businesses and helping entrepreneurs. Currently, we are serving more than 5000+ entrepreneurs all over the country. To support our growth and vision, we are looking for smart, hard-working, and self-driven individuals.
∎ At Online Tech Academy (OTA), the goal is clear: redefine education and tackle unemployment by empowering digital entrepreneurs. Thousands have transformed their lives through our support, and they are joining our vibrant community to build successful online businesses. With OTA, individuals find the resources and guidance needed to turn dreams into reality, shaping a brighter future in the digital economy.
∎ Role Overview: We’re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects with sincerity, dedication, and professionalism.
∎ Work Location: SAR Bhaban, Ka-78, Pragati Sarani Main Road, Dhaka 1229
∎ Duty Time: (9.00 a.m. to 6.30 p.m.)
∎ Responsibilities:

Skills & Expertise:

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply: 𝐀𝐩𝐩𝐥𝐲 𝐓𝐡𝐢𝐬 𝐋𝐢𝐧𝐤: https://forms.gle/su9RHpDRkUqQd9Ts7

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Online Tech Academy
∎ SAR Bhaban, Ka- 78, Pragati Sarani Main Road, Dhaka.
∎ Online Tech Academy (OTA) is an EdTech company focusing on creating new digital businesses and helping entrepreneurs. Currently, we are serving more than 4,000 entrepreneurs all over the country. To support our growth and vision, we are looking for smart, hard-working and self-driven individuals.
OTA has a mission to redefine the education system and solve the unemployment problem by creating and helping digital entrepreneurs build successful online businesses. For that purpose, OTA started Our Journey in 2018. Over the years, thousands of people have changed their lives through the most profitable businesses. They love creating their dream business by joining our mastermind community.


Address::
∎ SAR Bhaban, Ka- 78, Pragati Sarani Main Road, Dhaka.
∎ Online Tech Academy (OTA) is an EdTech company focusing on creating new digital businesses and helping entrepreneurs. Currently, we are serving more than 4,000 entrepreneurs all over the country. To support our growth and vision, we are looking for smart, hard-working and self-driven individuals.OTA has a mission to redefine the education system and solve the unemployment problem by creating and helping digital entrepreneurs build successful online businesses. For that purpose, OTA started Our Journey in 2018. Over the years, thousands of people have changed their lives through the most profitable businesses. They love creating their dream business by joining our mastermind community.

Application Deadline: 25 Jan 2025

Category: Marketing/Sales

Interested By University

University Percentage (%)
Daffodil International University (DIU) 5.43%
North South University 5.43%
National University 4.35%
Jagannath University 4.35%
Green University of Bangladesh 2.17%
Manarat International University 2.17%
European University of Bangladesh 2.17%
Stamford University Bangladesh 2.17%
Eden Mohila College 2.17%
Aiub 2.17%

Interested By Age Range

Age Range Percentage (%)
20-30 79.35%
31-35 13.04%
36-40 2.17%
40+ 1.09%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 82.42%
20K-30K 16.48%
30K-40K 1.10%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 41.30%
0.1 - 1 years 10.87%
1.1 - 3 years 18.48%
3.1 - 5 years 19.57%
5+ years 9.78%

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