Jr. Executive/Executive (IPD/ OPD)

Job Description

Title: Jr. Executive/Executive (IPD/ OPD)

Company Name: Al-Manar Hospital Limited

Vacancy: 5

Age: At least 25 years

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• Bachelor/Honors
• Bachelor of Business Administration (BBA)
• Masters
• Master of Business Administration (MBA)

• At least 2 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic

• Age At least 25 years

• Depth knowledge in hospital & health care services.
• Billing skills (registration, consultation, investigations, pharmacy etc.)
• Must be capable in handling patients and managing front desk.
• Computer literacy in MS Office.
• Must be capable in handling patients and managing front desk.
• Good communication and interpersonal skills in Bengali & English.
• Must be smart, gentle have patience and smiling face.
• Must be able to work in a team.
• Ability to handle confidential and sensitive information.
• Ability to communicate effectively on the telephone.
• Positive attitude, Dynamic, hardworking & self-motivated with sound physical & mental health.
• Have to work in the morning shift, evening shift & night shift.
• Candidate will work as a full-time employee.
• Cannot work anywhere else as part-time employee.

We are looking for skilled, professional & well-experienced Senior Executive/Executive for the department/section of Front Desk, IPD/OPD Cash Counter, and Patient Care, etc.

• Greet all customers with appropriate manners & courtesy.

• Identify the patient correctly by name, Hospital ID and Age/Date of birth.

• Answering all patient telephone inquiries.

• Listen to the patient queries/complaints and address the issue by yourself.

• Provide information to the patients regarding medical services and tariffs of the Hospital.

• Prepare invoices for registration, consultation, investigations / Pathology Bill (Indoor & Outdoor), pharmacy etc.

• Data entry on all billing charges, refunds and supplies.Inform the patient of the amount due; process the transaction in appropriate manner.

• Collect the dues in cash or by credit card and guide the patients to get the service.Always thank customers after completing formalities.

• Responsible for completing all Medicare billing forms and backup information required.

• Declare all money collected from the patients & deposit the money to the authorized person.

• Keep the point of payment neat and clean.

• Operate and maintain all equipment in correct manner and report any malfunction.

• Meet frequently with medical staff to process their correspondence, type their reports and produce their presentations.

• Communicating with the clinical staff to ensure all appropriate patient information.

• Responsible for typing up discharge instructions for a patient.

• Cash payment against all Approved Bill/ Voucher.

• To deal with sensitive medical information, secretaries must practice strict procedures on safeguarding the confidentiality of data.

• Any other task assigned by the management.

• Detailed job responsibility will be given at the time of joining.

• Provident fund,Medical allowance
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2