Jr. Executive / Executive - Global Customer Service

Job Description

Title: Jr. Executive / Executive - Global Customer Service

Company Name: STENCIL BANGLADESH LIMITED.

Vacancy: --

Age: 23 to 30 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

  • At least 1 year
  • Freshers are also encouraged to apply.


Published: 2026-05-11

Application Deadline: 2026-06-10

Education:
    • Bachelor of Business Administration (BBA)
    • Master of Business Administration (MBA)
  • BBA- Marketing/ International Business



Requirements:
  • At least 1 year
  • Freshers are also encouraged to apply.


Skills Required:

Additional Requirements:
  • Age 23 to 30 years
  • Only Male


Responsibilities & Context:

We are looking for someone energetic, ambitious, and talented

  • Creation of client database.

  • Keep records of customer interactions, and process customer documents.

  • He/she must have good computer skills like MS WORD, EXCEL, EMAILING, etc.

  • Maintaining of client database & follow-up list.

  • Checking the mail provided by the client. Collaborate with the production team. Teamwork is also mandatory.

  • Managing customer inquiries identifying and assessing customers' needs to achieve satisfaction.

  • Provide accurate, valid, and complete information by using the right methods/tools.

  • Maintain inbound/outbound communication with clients in acquiring the business.

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.



Job Other Benifits:
    • Weekly 2 holidays, Overtime allowance.

    • Lunch/Dinner Facilities: Full Subsidize

    • Salary Review: Yearly

    • Festival Bonus: 2 (Yearly)



Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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