IT Systems & Network Engineer

Job Description

Title: IT Systems & Network Engineer

Company Name: Renowned European Company

Vacancy: 1

Age: 26 to 40 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 3 to 6 years
• The applicants should have experience in the following business area(s): Telecommunication, Software Company, IT Enabled Service, BPO/ Data Entry Firm, Computer Hardware/Network Companies, Technical Infrastructure

• Bachelor of Science (BSc)
• Master of Science (MSc)

• 3 to 6 years
• The applicants should have experience in the following business area(s): Telecommunication, Software Company, IT Enabled Service, BPO/ Data Entry Firm, Computer Hardware/Network Companies, Technical Infrastructure

• Age 26 to 40 years

Experience Requirements

• 3 to 6 years of experience in IT Infrastructure / Network / Systems Engineering
• Experience in enterprise or retail IT environment will be preferred

Technical Skills & Requirements

Networking & Security

• Cisco (Switches, Routers, Meraki, MDS)
• Firewall management (Sophos)
• Load Balancer & VPN (F5)
• Cisco ESA (Email Security / Antispam)
• DNS (External/Internal management)
• ISP and internet connectivity management

Wireless & Network Management

• Aruba (Access Point, ClearPass, AirWave)
• Network monitoring tools (WhatsUpGold)
• Network documentation (Visio / Network Plan)

Systems & Infrastructure

• Active Directory (DNS, DHCP, GPO, ADFS, WSUS, File Server, IIS, Clustering)
• Microsoft Exchange & Archiving (Metalogix)
• Office 365 & Microsoft Azure
• Linux (SLES / RedHat)

Virtualization & Cloud

• VMware vCenter / ESXi (deployment, monitoring, upgrades)
• Cloud platforms: Azure (preferred), AWS (optional)

Storage, Backup & Database

• Backup: Commvault
• Storage: NetApp / Hitachi
• Database: MS SQL Server

End User & Enterprise Tools

• MDM: Workspace ONE
• Remote Access: Citrix
• Telephony: 3CX
• Video Conferencing: Polycom / LifeSize

Security & Endpoint Management

• Antivirus: Trend Micro / Sophos
• Patch management and system hardening

Scripting & Automation

• PowerShell
• Bash scripting

Additional Skills

Technical Competencies

• Strong understanding of ITIL framework (incident, change, problem management)
• Experience in project management and system implementation
• Knowledge of Agile methodology
• Ability to design scalable and secure IT architecture

Soft Skills

• Strong analytical and problem-solving ability
• Ability to work under pressure and handle critical incidents
• Detail-oriented and highly reliable
• Proactive mindset with innovation focus
• Strong communication skills in English

Job Summary

We are seeking a highly skilled IT Systems & Network Engineer to design, implement, and maintain enterprise IT infrastructure across on-premise and cloud environments. The role focuses on ensuring high availability, security, and performance of systems supporting large-scale retail and corporate operations.

The ideal candidate will have strong expertise in networking, security, virtualization, and Microsoft/Linux ecosystems, with hands-on experience in L2/L3 support and enterprise infrastructure management.

Job Responsibilities:

• Design, implement, and maintain IT infrastructure across on-premise and cloud environments (Azure/AWS)

• Ensure high availability and business continuity for IT services across retail stores and corporate offices

• Provide L2/L3 support and troubleshoot complex system, network, and security issues

• Manage and configure enterprise network devices including switches, routers, firewalls, and load balancers

• Administer and maintain virtualization environments (VMware vCenter/ESXi)

• Manage Active Directory services (DNS, DHCP, GPO, ADFS, WSUS, Certificate Services)

• Monitor and maintain system performance, backup, and disaster recovery solutions

• Implement and maintain IT security standards, including antivirus, firewall, and patch management

• Manage cloud services (Microsoft Azure / Office 365) and hybrid infrastructure

• Configure and maintain enterprise WiFi solutions (Aruba, Meraki)

• Administer backup solutions (Commvault) and storage systems (NetApp/Hitachi)

• Manage enterprise email systems (Microsoft Exchange, archiving solutions)

• Automate routine tasks using scripting (PowerShell, Bash)

• Maintain system and network documentation, diagrams, and procedures

• Follow ITIL best practices for incident, change, and problem management

• Coordinate with vendors, ISPs, and external service providers

• Provide after-hours support when required for critical operations and upgrades

• Mentor junior IT team members and support knowledge sharing initiatives

• Mobile bill,Weekly 2 holidays,Insurance,Gratuity
• Salary Review: Yearly
• Festival Bonus: 2