Title: IT Systems & Network Engineer
Company Name: Renowned European Company
Vacancy: 1
Age: 26 to 40 years
Job Location: Dhaka
Salary: Negotiable
Experience:
We are seeking a highly skilled IT Systems & Network Engineer to design, implement, and maintain enterprise IT infrastructure across on-premise and cloud environments. The role focuses on ensuring high availability, security, and performance of systems supporting large-scale retail and corporate operations.
The ideal candidate will have strong expertise in networking, security, virtualization, and Microsoft/Linux ecosystems, with hands-on experience in L2/L3 support and enterprise infrastructure management.
Job Responsibilities
Design, implement, and maintain IT infrastructure across on-premise and cloud environments (Azure/AWS)
Ensure high availability and business continuity for IT services across retail stores and corporate offices
Provide L2/L3 support and troubleshoot complex system, network, and security issues
Manage and configure enterprise network devices including switches, routers, firewalls, and load balancers
Administer and maintain virtualization environments (VMware vCenter/ESXi)
Manage Active Directory services (DNS, DHCP, GPO, ADFS, WSUS, Certificate Services)
Monitor and maintain system performance, backup, and disaster recovery solutions
Implement and maintain IT security standards, including antivirus, firewall, and patch management
Manage cloud services (Microsoft Azure / Office 365) and hybrid infrastructure
Configure and maintain enterprise WiFi solutions (Aruba, Meraki)
Administer backup solutions (Commvault) and storage systems (NetApp/Hitachi)
Manage enterprise email systems (Microsoft Exchange, archiving solutions)
Automate routine tasks using scripting (PowerShell, Bash)
Maintain system and network documentation, diagrams, and procedures
Follow ITIL best practices for incident, change, and problem management
Coordinate with vendors, ISPs, and external service providers
Provide after-hours support when required for critical operations and upgrades
Mentor junior IT team members and support knowledge sharing initiatives
Bachelor’s degree in Computer Science, Information Technology, or relevant field
Relevant certifications (CCNA, MCSE, VMware, Azure, ITIL) will be an advantage
3 to 6 years of experience in IT Infrastructure / Network / Systems Engineering
Experience in enterprise or retail IT environment will be preferred
Cisco (Switches, Routers, Meraki, MDS)
Firewall management (Sophos)
Load Balancer & VPN (F5)
Cisco ESA (Email Security / Antispam)
DNS (External/Internal management)
ISP and internet connectivity management
Aruba (Access Point, ClearPass, AirWave)
Network monitoring tools (WhatsUpGold)
Network documentation (Visio / Network Plan)
Active Directory (DNS, DHCP, GPO, ADFS, WSUS, File Server, IIS, Clustering)
Microsoft Exchange & Archiving (Metalogix)
Office 365 & Microsoft Azure
Linux (SLES / RedHat)
VMware vCenter / ESXi (deployment, monitoring, upgrades)
Cloud platforms: Azure (preferred), AWS (optional)
Backup: Commvault
Storage: NetApp / Hitachi
Database: MS SQL Server
MDM: Workspace ONE
Remote Access: Citrix
Telephony: 3CX
Video Conferencing: Polycom / LifeSize
Antivirus: Trend Micro / Sophos
Patch management and system hardening
PowerShell
Bash scripting
Strong understanding of ITIL framework (incident, change, problem management)
Experience in project management and system implementation
Knowledge of Agile methodology
Ability to design scalable and secure IT architecture
Strong analytical and problem-solving ability
Ability to work under pressure and handle critical incidents
Detail-oriented and highly reliable
Proactive mindset with innovation focus
Strong communication skills in English