Job Description
Title: It Support Engineer
Company Name: Organic Agriculture Limited
Vacancy: 1
Age: 26 to 32 years
Location: Dhaka (Uttara)
Salary: Tk. 20000 - 25000 (Monthly)
Experience:
∎ 2 to 3 years
Published: 24 Feb 2025
Education:
∎ Bachelor of Science (BSc) in Computer Engineering
∎ Diploma in Computer in Computer Science & Engineering.
∎ Diploma in Computer in Computer Science & Engineering.
Requirements:
Additional Requirements:
∎ Age 26 to 32 years
∎ Strong understanding of Android devices settings and wifi connectivity issue solving will be considered as an advantage.
∎ Proven experience in diagnosing and resolving issues with desktops, laptops, printers, and UPS systems.
∎ Expertise in installing and configuring software and operating systems, with the ability to resolve software-related issues for end users.
∎ Strong knowledge of network cabling, rack dressing, IP addressing, and troubleshooting network-related issues.
∎ Experience in managing IT inventory, including documentation for receiving and issuing hardware and software assets.
∎ Understanding of Windows Server features and roles, including hands-on experience with Active Directory infrastructure, including file and print sharing.
∎ Strong analytical skills to identify and efficiently resolve IT-related issues.
∎ Strong verbal and written communication skills, with the ability to collaborate effectively within a team environment.
∎ Exceptional attention to detail, with the ability to document technical procedures and prepare clear reports.
∎ CCTV Systems: Proficiency in IP camera wiring, NVR, and camera configuration.
∎ Familiarity with PABX and PA systems.
∎ 2 to 3 years of hands-on experience in IT Operations or IT Support. Candidates with prior experience in Garment or EPZ factories will be given preference.
∎ Ideal candidates should be between 26 and 32 years old.
∎ Technical Skills & Competencies:
∎ Additional Skills (Optional but Preferred):
∎ Additional Requirements:
Responsibilities & Context:
∎ As an IT Support Technician, your primary responsibility will be to ensure the smooth operation of our IT systems by providing hands-on technical support.
∎ You will work closely with the team and provide technical support to non-technical staff and assist in resolving IT issues quickly and effectively.
∎ You will troubleshoot and resolve hardware issues, such as installing, removing, or repairing computer and printer hardware components.
∎ You will also address software-related problems, including the installation, configuration, and maintenance of software applications when necessary.
∎ You will manage L1 networking issues, such as network cabling, rack dressing, IP address issue resolving and resolving end-user connectivity problems.
∎ With a large fleet of smart TVs, tablets, and phones, you will be the go-to person for troubleshooting and resolving any device-related issues.
∎ You will be responsible for the installation, maintenance, and troubleshooting of NVR systems, CCTV cameras, and associated monitors.
∎ You will manage the IT inventory by overseeing the issuance, receipt, and disposal of equipment, ensuring accurate tracking and maintenance.
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Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Uttara)
Company Information:
∎ Organic Agriculture Limited
∎ House: 01, 5th Floor, Road: 18, Sector: 07, Uttara, Dhaka, Bangladesh.
∎ https://www.organicbd.net/
Address::
∎ House: 01, 5th Floor, Road: 18, Sector: 07, Uttara, Dhaka, Bangladesh.
∎ https://www.organicbd.net/
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 6 Mar 2025
Category: IT/Telecommunication
