IT Support Engineer
Job Description
Title: IT Support Engineer
Company Name: Evercare Hospital Dhaka
Vacancy: 01
Age: at least 25 years
Location: Dhaka
Experience:
∎ 1 to 3 years
∎ Freshers are also encouraged to apply.
Published: 13 Jan 2025
Education:
∎ Bachelor of Science (BSc)
Requirements:
Additional Requirements:
∎ Age at least 25 years
Responsibilities & Context:
∎ Diagnose and resolve technical issues
∎ Escalate IT issues to the IT Manager where necessary
∎ Responsible for managing backups and tape rotation
∎ Undertake small to medium-sized IT projects as instructed by the IT Manager
∎ Provide desktop and Network support
∎ Support and maintain MS Server/Desktops/Wi-Fi Network Setting up and configuring new laptops and desktops/Wi-Fi Devices
∎ Install authorized software to laptops and desktops
∎ Ensuring security and upgrades are applied and kept up to date on desktops and laptops
∎ Antivirus installation to all desktops and laptops Fault-finding to laptops and desktops/Wi-Fi Networks Reporting faults and maintaining logs on desktops, Networks and laptops
∎ Completing internal user moves including phones Patching of network and phones
∎ Making of Cat 5 e network cables were necessary
∎ Ensure all logs for equipment and users are maintained
∎ Ensuring all software purchased licensing is recorded and maintained
∎ Exchange server mailbox maintenance including archiving mailboxes
∎ Setting up new users and disabling expired accounts in accordance with HR requirements
∎ Providing support for MAC and PC
∎ Diagnose and resolve technical issues
∎ Escalate IT issues to the IT Manager where necessary
∎ Responsible for managing backups and tape rotation
∎ Undertake small to medium-sized IT projects as instructed by the IT Manager
∎ Provide desktop and Network support
∎ Support and maintain MS Server/Desktops/Wi-Fi Network Setting up and configuring new laptops and desktops/Wi-Fi Devices
∎ Install authorized software to laptops and desktops
∎ Ensuring security and upgrades are applied and kept up to date on desktops and laptops
∎ Antivirus installation to all desktops and laptops Fault-finding to laptops and desktops/Wi-Fi Networks Reporting faults and maintaining logs on desktops, Networks and laptops
∎ Completing internal user moves including phones Patching of network and phones
∎ Making of Cat 5 e network cables were necessary
∎ Ensure all logs for equipment and users are maintained
∎ Ensuring all software purchased licensing is recorded and maintained
∎ Exchange server mailbox maintenance including archiving mailboxes
∎ Setting up new users and disabling expired accounts in accordance with HR requirements
∎ Providing support for MAC and PC
Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Gratuity
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Evercare Hospital Dhaka
∎ Plot 81, Block E, Bashundhara R/A, Dhaka-1229
∎ Evercare Hospital Dhaka (EHD) is the only JCI-Accredited, 425-bed multi-disciplinary super-specialty tertiary care hospital in Bangladesh, a market with more than 160 million citizens. EHD provides comprehensive health care with state-of-the-art medical, surgical and diagnostic facilities and expert medical professionals, skilled nurses and technologists.
Address::
∎ Plot 81, Block E, Bashundhara R/A, Dhaka-1229
∎ Evercare Hospital Dhaka (EHD) is the only JCI-Accredited, 425-bed multi-disciplinary super-specialty tertiary care hospital in Bangladesh, a market with more than 160 million citizens. EHD provides comprehensive health care with state-of-the-art medical, surgical and diagnostic facilities and expert medical professionals, skilled nurses and technologists.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Jan 2025
Category: IT/Telecommunication
