Job Description
Title: IT Support Engineer
Company Name: Evercare Hospital Dhaka
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Minimum CSE Graduate or B.Sc in Computer Science/ Engineering.
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
IT System Management, System Engineer (Computer Network & System)
∎ The applicants should have experience in the following business area(s):
Hospital
Job Responsibilities:
∎ Diagnose and resolve technical issues
∎ Escalate IT issues to the IT Manager where necessary
∎ Responsible for managing backups and tape rotation
∎ Undertake small to medium-sized IT projects as instructed by the IT Manager
∎ Provide desktop and Network support
∎ Support and maintain MS Server/Desktops/Wi-Fi Network
∎ Setting up and configuring new laptops and desktops/Wi-Fi Devices
∎ Install authorized software to laptops and desktops
∎ Ensuring security and upgrades are applied and kept up to date on desktops and laptops
∎ Antivirus installation to all desktops and laptops
∎ Fault-finding to laptops and desktops/Wi-Fi Networks
∎ Reporting faults and maintaining logs on desktops, Networks and laptops
∎ Completing internal user moves including phones
∎ Patching of network and phones
∎ Making of Cat 5 e network cables were necessary
∎ Ensure all logs for equipment and users are maintained
∎ Ensuring all software purchased licensing is recorded and maintained
∎ Exchange server mailbox maintenance including archiving mailboxes
∎ Setting up new users and disabling expired accounts in accordance with HR requirements
∎ Providing support for MAC and PC
Additional Requirements:
∎ Age 22 to 30 years
∎ Perform basic administrative support duties as required to meet specific operational objectives
∎ Perform miscellaneous job-related duties as assigned by the IT Manager
∎ Work extra hours to meet deadlines, as required and where reasonable
∎ Provide assistance as required to the IT Manager
∎ Provide assistance and support to colleagues in IT-related matters
∎ Ensure that a high level of customer service and support is provided to all internal and external customers.
Salary: Negotiable
Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Gratuity
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 5 Jun 2023
Company Information:
∎ 29 May 2023
∎ Evercare Hospital Dhaka
∎ Address : Plot 81, Block E, Bashundhara R/A, Dhaka-1229
∎ Web : www.evercarebd.com/
∎ Business : Evercare Hospital Dhaka (EHD) is the only JCI-Accredited, 425-bed multi-disciplinary super-specialty tertiary care hospital in Bangladesh, a market with more than 160 million citizens. EHD provides comprehensive health care with state-of-the-art medical, surgical and diagnostic facilities and expert medical professionals, skilled nurses and technologists.
Category: IT/Telecommunication
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