IT Manager

Job Description

Title: IT Manager

Company Name: Sheraton Dhaka

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
∎ Skills Required: good communication skill, Risk Management, Team leading ability, Time Management

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Supervises IT Team and trains them as required.
∎ Ensuring Client Technology Needs are Met.
∎ Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
∎ Monitors, verifies and manages the acquisition and maintenance of property based systems.
∎ Analyzes information, identifies current and potential problems and proposes solutions.
∎ Maintains, inspects and repairs equipment.
∎ Inspects and verifies the maintenance of the equipment or the environment.
∎ Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
∎ Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.
∎ Verifies solutions are consistent with the client's needs and brand specific IR environment.
∎ Administers and maintains mail and email.
∎ Maintains inventories and manages IT hardware/software.
∎ Provides Internet support and maintenance (if applicable)
∎ Provides cable management support.
∎ Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
∎ Consults on specific application issues or hardware/software problems.
∎ Provides feedback to Lodging IR on application functional performance and system performance.
∎ Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
∎ Monitors processes and evaluating information according to SOP and LSOP requirements.
∎ Enforces IR policies and standards protecting company hardware, software and other resources at the property.
∎ Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.
∎ Maintaining Information Systems and Technology Goals
∎ Develops specific goals and plans to prioritize, organize, and accomplish your work.
∎ Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
∎ Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.
∎ Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
∎ Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.
∎ Keeps up-to-date technically and applies new knowledge to your job.
∎ Serves as a role model to demonstrate appropriate behaviors.
∎ Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
∎ Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.
∎ Verifies employees are treated fairly and equitably.
∎ Verifies property policies are administered fairly and consistently.
∎ Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
∎ Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
∎ Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
∎ Manages vendors for property IT requirements functioning as escalation point for problem resolution.

Additional Requirements:
∎ Age at least 25 years

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ Appropriate Service Charge as per Hotel policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Dec 2021

Company Information:
∎ 30 Nov 2021
∎ Sheraton Dhaka
∎ Address : 44 Kemal Ataturk Avenue, Banani, Dhaka 1213
∎ Web : https://www.marriott.com/hotels/travel/dacsi-shera
∎ Business : A worldwide chain Five Star Hotel operated under Marriott International Inc.

Category: IT/Telecommunication

: The incumbent should have relevant experienced in the similar position in any 5* Star standard hotel.

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