Title: IT Manager
Company Name: ASCOTT The Residence Ltd.
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Computer Application (BCA)
∎ Degree or Diploma in Information Technology field. Along with In depth knowledge of Microsoft Operating systems, Microsoft or Cisco certification.
∎ Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.
∎ Preferred Professional Certification: Cisco Certification,LAN,WAN
∎ Skills Required: Communication, Customer Service, Dedicated, Excellent presentation
Experience Requirements:
∎ At least 7 year(s)
∎ The applicants should have experience in the following area(s):
Experience in a similar role
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ A warm personality, attentive and smartly presentable.
∎ Committed to delivering high levels of customer service.
∎ Responds courteously and efficiently to queries and problems from guests and system users.
∎ Ensures cleanliness of all data equipment and computer rooms.
∎ He / She must be a self-starter, alert, energetic, responsible and flexible.
∎ Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
∎ Ability to troubleshoot hardware and software problems.
∎ Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
∎ Should be capable of doing Root Cause Analysis on a problem.
∎ Must know the Network fundamentals, general network setup and device configuration.
∎ Good knowledge of server hardware, Disk storage technology, I/O devices.
∎ Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling (iostat, Nagios).
∎ Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
∎ Background in highly available systems and image capture/management systems.
∎ Extensive knowledge on Active Directory, Management and Implementations.
∎ Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
∎ Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
∎ Prepare Policy & Procedures for the IT Department and for the user department.
∎ Managing Disaster Recovery Process and ensuring regular daily backup is taken.
∎ Anti-virus setup and day to day support.
∎ Able to plan, assign and take the report from the IT team.
∎ Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
∎ Ensure that policies and procedure relating to PCI compliance are updated.
∎ Maintains a system error / progress log book and deals with reported problems.
∎ Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
∎ Monitors and maintains proper inventory of hardware and software license.
∎ Is aware of IT Security Policies and ensures implementation through regular staff training.
∎ Keep updated with latest hotel technology and security risks on a regular basis.
∎ Able to perform other IT or Systems related task assigned by the management.
Additional Requirements:
∎ Age 30 to 40 years
∎ Only males are allowed to apply
Salary:
∎ Negotiable
∎ Service Charge as a monthly payment
Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: December 15, 2019
Company Information:
∎ ASCOTT The Residence Ltd.
∎ Address : House # 13, Road # 08, Block # K, Baridhara, Gulshan # 1212.
∎ Web : www.ascottdhaka.com
∎ Business : Hotel
Category: IT/Telecommunication
Source: bdjobs.com