IT Assistant

Job Description

Title: IT Assistant

Company Name: The Bangladesh Red Crescent Society

Vacancy: 1

Job Location: Cox's Bazar

Employment Status: Contractual

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ Organizational Unit/Department: Disaster Response department (PMO)
∎ Reporting line : Head of Operation, PMO, Cox`s Bazar, BDRCS
∎ Service type: Contractual
∎ Duration of contract: 12 months (with possibility of extension)
∎ Age Limit : 35 years (may be relaxed for potential candidates)
∎ Duty station : PMO, Cox`s Bazar

Job Responsibilities:
∎ The position is responsible for all sorts of IT support and training of the PMO as well as all electronics devices of the office.
∎ To provide PC Support (Desktop & Laptop), Printer Support and IT inventory.
∎ To analyse systems and processes; maintain workstations and networks and maintain Web-based applications.
∎ Knowledge of LAN, VPN and Internet connectivity products (Hub, Switch, Router, Firewall) and their installation, configuration and cabling.
∎ To provide support, identify problems root causes and provide solutions accordingly.
∎ To maintain user confidence and protect operations by keeping information confidential.
∎ Any other responsibilities as assigned by the Organization.

Additional Requirements:
∎ Minimum 5 years of relevant experience
∎ Must have experience of over phone support and IT help desk.
∎ Must have knowledge of Operating system installation / troubleshoot.
∎ Must have experience with Antivirus management
∎ Must be very good in PC assemble and software management.
∎ Experience in networking and communicating with different stakeholders such as government, UN, NGOs and other organisations (preferred)
∎ Experience working in an international humanitarian environment (preferred)
∎ Experience within the Red Cross and Red Crescent Movement (preferred)
∎ Should have basic knowledge of Microsoft Office (MS Excel, PowerPoint, Word, Outlook), Graphics Design.
∎ An active listener with demonstrated negotiation and problem-solving skills.

Salary:
∎ Up to 45000/-

Application Deadline: January 31, 2020

Company Information:
∎ The Bangladesh Red Crescent Society
∎ Address : 684-686 Boro Mogh Bazar, Red Crescent Sarak | Dhaka-1217
∎ Web : www.bdrcs.org

Category: IT/Telecommunication

Read Before Apply: If you think you are competent enough for the position, please submit your application with complete resume with a cover letter, two references, a recent photograph and mentioning the name of the position in subject line to [email protected]

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